Helping Young minds learn and leverage technology.

Drive improvement to enterprise governance, process improvement, analytics and technology supporting a global consulting and support team. Oversee timely, quality and cost-effective deliverables of services to 40 countries, 300 clients generating $1.2B in spend.Key Projects and Select Achievements:Lead a team of 70+ technology specialists in skill areas of software development, Robotic process automation, CRM/HRISSFA configuration and administration.Remediation of 54 Crown Jewel Findings for Pontoon Global that had been open for over 3 years.Consolidated multiple Technology Support teams into a single global team, while expanding support from just NAM to EU and APAC global accounts.

Collaborate with executive-level leaders to address enterprise process, analytics and technology improvement initiatives. Direct strategic direction, change management, and support to develop customer-centric accounts and third-party vendor relations to maximize profitability. Realized an increase of 1,500% in annual sales.Key Projects and Select Achievements:Reduced annual costs by $100K annually by designing, building and delivering a SalesForce-based solution for Sales, RPO, and Temp Labor sales and management that replaced 8 different tools.Replaced 5 different software products by implementing a new MS Dynamics accounting and payroll platform.Generated a 99.99% uptime after launching a standardization to a single Office 365 productivity tool set with a cloud-based Enterprise File Sharing Solution and Intranet.

Brought in to rebuild a floundering IT support team for North American staffing and MSP operations. Partnered with Global CIO to strategically refocus North American staff, processes and technologies allowing business to stabilize while fostering a path for global growth projections. Owned proprietary VMS/MSP tools and directed to turn e-volution into a global, enterprise SaaS product while overseeing migration of platform to SalesForce.Key Projects and Select Achievements:Administered an annual $6M budget in permanent staff and $12M in infrastructure costs.Managed a portfolio of 13 capital projects with budgets totaling $8M+ and created a Project Management Office (PMO) based on Agile methods.Delivered 31 scheduled releases and 8 emergency releases over a 3.5 year period while acting as Product Owner and Agile Coach.

Recruited to take accountability for a floundering Field Automation initiative supporting Recruitment Outsourcing initiatives focused on Fortune 100 companies. Lead and completed productization of an integrated services and technology solution, including Business Intelligence solution, Applicant Tracking Systems and Vendor Management Systems. Overall solution included: technologies, program management office, implementation, delivery training and operational support. Rejuvenated a demoralized team and delivered solutions to over 40 complex accounts in 60 months. Reduced the cost of implementation from over $300k to $50k. Planned, Hired, Mentored and Lead a matrix organization of 3 senior consultants, 7 project managers, 12 BI/DBA/ETL developers, 50 support engineers and 8 technology vendors. Key Projects and Accomplishments: Project Management Office – responsible for standardized methodologies, project manager training and growth, implementation oversight for all recruitment outsourcing projects. Implemented Agile Methods for Project Management. Acted as Scrum Master for technology development and new client Implementations. Technical Architect team – evaluating new technologies, standardization of technologies, interfaces, ETL management and business intelligence offering. Technologies included PHP Framework development environment, various VMS & ATS systems, ERP, CRM and Accounting systems. Lead the Governance Office that was responsible for SAS-70/SSAE-16 compliance for 6 years Productized Business Intelligence offering, Rejuvenated a demoralized team and delivered solutions to over 40 complex accounts in 60 months resulting in sales in excess of $100 million. Reduced the cost of technology delivery from over $300k to $100k. Standardized methodologies to work with prospects and customers, discerning and communicating client needs even when the client could not articulate their needs.

Lead the technical architecture of 2 new and complete service offerings combining services and technology solutions.Held full responsibility and accountability for directing and project-managing teams of up to 100 in the fulfillment of corporate goals for diverse range of IT initiatives and enterprises, with emphasis on B2E, CRM, and SFA solutions development. Tasked with managing organization consisting of 100+ team members spanning North America, Europe, and Asia Pacific regions while leading on-time, on-budget project deliverables. Credited with leading largest mobile SFA deployment ever as Senior Program Manager.

Recruited to establish and develop technology infrastructure for newly emerging firm specializing in system management of remote and mobile computing systems; advanced through series of increasingly accountable positions to direct IS, new business development, R&D, strategic and tactical planning, purchasing, and staffing functions. Contributed to organizational growth from small staff to team of 150 and company rise from middle-of-the-pack to industry-leading IPO eventually sold for $225 million-plus.