Patrick Johnson Email & Phone Number

Mchenry, Il, Us

South Barrington, Il

Positioned with a team to provide whole service to clients for their conferences and meetings. Assisted clients in cultivating a full service speaker selection and management solution from CFP to contracting. Maintained 30+ client shows per year. -Proprietary solutions system with specialized training in speaker selection and meeting/volunteer management. -Developed new features within contracting to ensure legality in all parties. -Lead team training on new product features and new employee education.

Libertyville, Il

Provide administrative support to the sales efforts of the President and Vice Presidents including customer support and project management for clients and speakers.• Manage the contract process by development of agreements and coordinating invoices, including contract negotiation• Facilitate communication between client and speakers, coordinating speaker services, event logistics and venue details.• Database maintenance and document management (Saleslogic) including contracts, invoicing and marketing materials.• Internal organizational support including policy and procedural updates, industry updates to staff.

Greater Milwaukee Area

Assisted banking professionals with their credit card program and account maintenance via online resource website andCRM software (Mainframe).• Handled a daily inbound call count of 50-70 calls assisting with account corrections, updates and special processes.• Assisted operations team with case review and completion, reviewing SOPs for case resolution. • Educated banking associates on reporting processes and promotional campaigns.

Germantown, Wi

Positioned as a central support staff for clients receiving inbound calls and emails. Tracked and analyzed on customer cases via Salesforce. Assisted online customers with ordering, asset management and account organization.• Supervised new account processing, delegating development work to team of 6 associates.• Assisted with implementation of CRM platform (Salesforce) into our existing management system (SAP).• Served as department representative on the employee incentive committee.

Whitewater, Wi

Marketing Lead: Served as marketing and sales representative for company, with goals in increasing web traffic and manufacturing sales. - Brought unique visitor traffic up by 10% and increased order conversion to 50%. - Decreased Advertising Budget (Google AdWords) spending by $4,000 while reducing Bounced Traffic by 30%. - Quoted and invoiced sales orders (QuickBooks). - Assisted with shipping operations including packing, scheduling and quoting. Project Manager: Handle special projects as passed down by CEO. Constantly engaging with various parts of our workforce to bring projects from inception to completion. Have carefully managed process implementation and various internal operation changes to increase company productivity. - Handled 60+ projects during Q1 & Q2 of 2015 while updating clients on order/project status. - Maintain project data and records. Evaluating processes after completion. - Manage Project Turf for our largest to date solution release of 7 separate products, including dissemination of partnered releases, procuring media placements, and developed media items.

Greater Milwaukee Area

Made 80 telephoned contacts daily to businesses in the Midwest Region. Quoted and invoiced ticket and seating programs to business professionals. Promoted Summerfest and Business Sales Program at local networking events. Produced $40,000 in sales, including over $25,000 new business dollars.

Whitewater, Wisconsin

Assisted in implementation and operation of social media profiles using various platforms. Oversaw the branding process of the office, logo, slogan, social media content, and overall theme. Educated students and faculty to help them gain knowledge on all university involvement options. Assisted in creating and structuring involvement plans for students. Guest spoke at classes, forums, and events on the importance of involvement.

Served as the elected President of a student body of 11,700 students. Represented student interests and opinions while serving on committees and team with administrators from the university and UW System. Influenced financial resources distribution of over $40 million. Appointment and supervision of 6 employees who provide services and programs to the student body and Student Senate. Chairperson for Organizations’ Budget Committee.

Northfield, Illinois

Was seated on a team of 4 overseeing 6 different major clients. Researched and communicated with various journalists in the health, fitness, parenting, technology, and education areas. Targeted and secured various media outlets for the gift guide season, securing approximately 10 outlets and another 20 leads. Participated in weekly conference calls with clients. Facilitate crisis management situations in various circumstances. CisionPoint and HARO trained.

Delavan, Wi

Oversaw the full implementation and operation of 3 social media platforms (Facebook, Twitter, Blogspot). Repositioned the tactics and target market and increased awareness at a rate of 1,000 views weekly. Drove traffic to weekly and seasonal offers on the website via social media tools.

Bachelor'S Degree, Music & Advertising

Activities and Societies: Pi Kappa Alpha, Whitewater Student Government, Segregated Undergraduate Fee Allocation Committee, College.

Diploma

Aside from the regular set of standard classes I participated in sports and clubs. Some of those include junior varsity soccer and tennis.