Patrick Warner Email & Phone Number

Bristol, England, Gb

Bristol, England, United Kingdom

I lead a team in providing innovative communication, training, and culture development for a transformational finance community.Regularly organised and delivered large events for 500+ attendees, resulting in an engaged workforce and actionable feedback.Provided updates to senior leadership on culture progress, communication offerings and engagement results.

Bristol, United Kingdom

As a team, we control and adapt the multiple inbound communications received from the different areas across the business. We do this by creating one daily easily consumed piece of comms that is a blend of written, visual and audible content. I have also driven the culture of the wider team by setting up culture pillars that focus on key areas that together provide the building blocks for an engaged team that have the ability to contribute to making the platform a great place to work. In addition, I have set up multiple capability sessions that addressed some of the areas in terms of soft skill set that needed improving such as a growth mindset, ability to delegate, empowerment, trust, storytelling and more.

Led the project with project originators, both external and internal to Finance Business Services, the Shared Service Centre within Lloyds Banking Group, to ensure requests are:Assessed to confirm the impact across FBS, Prioritised according to Group Finance strategy, Allocated to an appropriate Change Manager,Supported by the relevant Subject Matter Experts from across FBS, Managed fully through the change life cycle, including GO / NO GO reviews prior to implementation and project closure, ensuring change is effectively embedded within BAU, Fully tested prior to implementation, Supported by suitable training and communication plans.

Bristol, United Kingdom

The GDRS (Group Divisional Reporting System) Training Manager will support Finance training related activity for the first phase of the GDRS programme. Key activities included:• Support creation of a Finance training strategy through completion of a training needs analysis (TNA) and verification of this strategy at key GDRS milestones• Supporting delivery of finance training deliverables against a prepared plan, communicating progress to Programme Leads as required• Creation and delivery of Finance training project documentation (e.g. TNAs, course design documentation)• Liaison with GDRS project team members as well as Subject Matter Experts (SMEs) to ensure training materials accurately reflect business processes and system tasks.• Working with Group IT to ensure a suitable training environment is provided with realistic data that can be used in training scenarios and examples• Supporting delivery of training materials into Business As Usual (BAU)

The principal role of the Customer Management team is to initiate, develop and support relationships between the FBS and the Finance Business Partners, predominately the finance functions.My responsibilities included:• Providing support to Retail Finance and its business units during the month-end financial reporting process.• Run and develop the training strategy for new and existing users on SAP R/3 and SAP BW including key work with HBOS staff in the integration program,• Develop SAP BW reports to help business units analyse data and enhance their month-end reporting process.• Supporting the roll-out of projects undertaken by the FBS, relevant Business Division and Group Finance to business units.• Assist business units with the maintenance of cost centre structures and facilitating complex business unit restructures.• Dealing with ad-hoc queries from Group Finance and business units.The role required excellent communication skills and working both individually and as part of a team. The work I undertook was extremely varied and requires a can do attitude and the ability to adapt easily in an ever changing environment.

• Identifying key risks and implement controls• Ensuring procedures are in place and that they are being followed• Trend/Variance analysis, which is used in key business decisions including the formulation of reports to the Board, this involved communicating at all levels of the company.• Supervision of Financial Control processes and of Bank Reconciliations team (4 members of staff)• Performing random / data integrity checks on a number of processes throughout the department. • Ensuring correct selection of ledgers for Journal entry to assist in Data Warehouse mining tools used at senior levels• Client Account Status Review and residual balance project work

Ba Hons Accounting And Finance

Education record