Patrick Kean Email & Phone Number

121 S 13Th St, Lincoln, Ne 68508

Fielding telephone calls from individuals with total and permanent disabilities seeking a discharge of their federal student loans. Setting up new accounts.

Lincoln, Nebraska

Edited listings for farm and construction equipment sold on AuctionTime website, going from a few dozen to over 100 per day. Verified equipment make and model information through online searches and searching company database gaining great familiarity with these types of equipment.

Lincoln, Nebraska

Contacted customers regarding Sandhills Publishing publications and the AuctionTime online auction service via telephone calls, email and print correspondence, consistently shortening time it took to contact customers. Answered customer service calls for each.

Lincoln, Nebraska

Edited articles for four monthly computer publications and one bi-weekly information technology trade publication in MS Word and InDesign. Ensured that articles were free of spelling, grammar, punctuation and style errors. Also, wrote lengthy articles for Processor magazine which involved interviewing industry professionals by phone or email, this without having any formal journalistic training. Wrote two news briefs per week and maintained the department’s style guide.

Lincoln, Nebraska

Made sales and renewals of computer publications through over-the-phone interaction. Managed sales leads every month by calling and invoicing customers. Received in-bound phone calls relating to publication inquiries. Soon after joining department set records for number of multi-year subscription renewals and percentage of subscribers renewing.

Lincoln, Nebraska

Managed corporate library containing corporate records, publications and competitor issuances, During this process I successfully weeding holdings resulting in major space savings. Assisted with routing and approval of invoices received by mail. Scanned and archived MSDS (material safety data sheets) onto, and performed rudimentary revisions of, corporate database (Knowledgebase), making it easier to navigate.

Lincoln, Nebraska

Analyzed Sandhills Publishing competitor publications to determine advertising revenue. To do this, I surreptitiously obtained these publications which helped Sandhills Publishing salespeople learn who was advertising in these publications. The salespeople then used this information to go after these advertisers to draw them to advertise with Sandhills. This upped company profits by obtaining advertisers who might otherwise not have advertised. Compiled reports for competitor publications to be used by Sandhills Publishing salespeople to promote sales.

Master'S Of Science; Master'S Of Library Science, American History; Library Science, 3.4 Gpa

Internship at Harry S. Truman Presidential Library in Independence, MO in the summer of 1981.

Bachelor'S Of Science, History

Activities and Societies: stage band and swing choir