Patrick Kelley Email & Phone Number

Greater Nashville Area, Tn

• Led as Nashville Operations Center and Tower’s sole member of the Global Intellectual Property, Contracting and Shared Services Legal team within the General Counsel’s office to achieve company goals and objectives.• Provided legal support and regulatory compliance to business clients, resulting in retention of existing clients, opening of new client accounts and enabling launches, such as alternative investments, new credit cards, rewards programs and My Total Picture.• Participated in audits of Nashville Operations Center and Tower in person with regulators, including the Federal Regulators, the Connecticut Banking Commission and the New York Banking Commission.

Nashville, Tn

• Led compliance of technology support and protection plan programs with protection for hundreds of millions of consumer electronics, appliances, home improvement products, sporting goods, toys and jewelry items for more than 65 of North America’s largest retailers, including Amazon, Home Depot, Target and Walmart.• Participated actively in project teams and provided legal support for major new strategic client programs, enabling launches such as Amazon Canada, EU & U.S. for e-readers, tablets and televisions and Costco Canada for mobile phones.• Participated actively in project teams and provided legal support for new portals and websites, allowing launches such as the Solution Hub, an online post-sale support platform.

Greater Minneapolis-St. Paul Area

• Directed regulatory compliance of service contract program with a portfolio of more than 25 million service contracts per year, resulting in significant net operating profit.•. Provided regulatory compliance of Apple Care protection plans and Best Buy Apple Care plans.• Negotiated and drafted service contract administration agreements for Canada, Mexico, Turkey and the United States, including a $1B, 7-year agreement with one of the world’s largest insurance companies to administer and insure service contract program for the United States, resulting in significant net operating profit.• Managed a corporate counsel and supported a team of contract managers to achieve company goals and objectives.

Greater Minneapolis-St. Paul Area

• Managed regulatory compliance of extended service contract program for Canada and the United States, resulting in significant net operating profit.• Provided regulatory compliance of Apple Care protection plans and Best Buy Apple Care plans.• Negotiated and drafted marketing agreements for cellular and internet access services, including a $1B strategic alliance agreement with a major software/internet access service provider, resulting in significant net operating profit.• Managed all attorney general matters and customer-related litigation, resulting in reduction of risks and costs. • Managed an associate corporate counsel and a paralegal to achieve company goals and objectives.

Greater Minneapolis-St. Paul Area

•Managed compliance of extended service contract program for Canada and the United States, resulting in significant net operating profit.• Negotiated and drafted Canadian and U.S. service contract administration agreements, resulting in significant net operating profit. • Negotiated and drafted marketing agreements for cellular and internet access services, resulting in major earnings. • Managed all customer-related litigation and attorney general matters, resulting in reduction of risks and costs.

Bachelor Of Arts (Ba), Political Science & Latin

Activities and Societies: University Productions, Box Office; Latin Study Center, TutorGraduated Cum Laude (top 25% of class); Phillips.

Doctor Of Law (Jd), Law

Activities and Societies: Journal Of Public Law, Member; Phi Delta Phi Legal Fraternity, Founder & President; Student Bar Association.

Master Of Business Administration (Mba), Law

Activities and Societies: Human Resources Graduate Club, Co-Founder

Certificate, International Law And Legal Studies

Activities and Societies: London Centre for Legal Studies in England