Regional Director
Greater Los Angeles Area
Television Research / Data Acquisition Operations DirectorResponsible for leading teams that provided TV rating panels and data collection in eight highly diverse local markets, providing high quality television audience panels in Los Angeles, San Diego, Las Vegas, Phoenix, Albuquerque, Denver, Kansas City and Salt Lake City. Responsibilities included: • Technical field staff recruitment and development of both front line and management• Panel Recruitment to match diverse demographic mix in each DMA• Field installations of electronic television ratings systems• Data deliverables for the Nielsen TV Ratings panels in southwest United States • Project management developing customized survey and collection systems• Consulted with external TV clients to evaluate demographics and ratings data• Lead presenter at both internal staff and external client meetings• Presented with client service liaison teams netting long term contracts • Responsible for setting and controlling operation budgets up to $8 million annual• Change Management, redesigning incentive plans to net significant increased productivity • Led process improvements, adding quality while cutting significant operational costs • Navigated team through successful change, streamlining and consolidating operations • Leadership Development of high potentials into managers and directors