Patrick Kingsley Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nv, Us

This position includes all Network & systems administrator duties as well as the following. Project and budget for the upcoming infrastructure needs over the next 3-5 years. Mentor, guide and coach coworkers. Work with peers to diversify my own talents as well as offer the ability to jump in and assist others as workloads may dictate. This can be exampled by my diversification into Sharepoint, Azure, VMWare, Unix, and MS Exchange. Implemented new all flash storage in the existing environment replacing 2 multi cabinet Hitachi VSP units. Replaced Hitachi NAS with Isilon and Pure arrays reducing footprint and cost as well as simplifying administration. Developed and implemented a new DR strategy that took Unix host DR recovery from hours down to minutes. Principle responsible for multiple datacenters as well as monitoring and core infrastructure lifecycle management including UPS power and overseeing environmental monitoring of the multiple locations. Familiar with Agile, SCRUM and similar methodologies. Current functions are within a PCI compliant environment

Las Vegas, Nv, Us

Develop technical solutions that target to solve complex enhancement issues for the proprietary multi-tier enterprise SAN storage system and its related computer subsystems/products with focus on delivering a world class distributed storage solution to internal clients. Research, identify and procure solutions based on current and projected future requirements. Implement and maintain the security and availability of storage and SAN infrastructure based on business requirements by adhering to tight operations, security, and procedural models. Implementation, configuration (zoning) and management of SAN fabric switches. Perform storage workload modeling and prediction tasks for server storage systems. Fulfill requests for storage capacity from business clients and other IT disciplines. Maintain and develop storage environments for high availability and disaster recovery. Track storage capacity levels and consumption rates. Plan, budget, procure and install additional storage capacity as needed to fulfill projected needs or if needed, identify and procure in new technology to fulfill requirements. Collaborate with other technical disciplines on new system implementations and problem analysis. Leverage storage management and diagnostic tools to determine root causes of storage deficiencies.

Las Vegas, Nv, Us

Perform systems administration functions for enterprise server platforms, storage platforms and operating systems (virtual and physical). Install, configure and maintain servers and operating system software, hardware and devices. Install, configure, test and implement system monitoring/management software tools. Monitor system resources including server utilization, disk usage, response time and other performance issues. Install and test operating system patches, releases, upgrades and fixes. Develop scripts to automate routine system maintenance tasks.Troubleshoot, research, diagnose and resolve hardware, software and network issues as it pertains to the back end infrastructure. Make adjustments, install fixes and perform tuning to resolve problems and achieve optimal performance. Install and configure various enterprise infrastructure (physical and virtual)Provide technical assistance to application development staff in providing system infrastructure information and determining access, setup, data location and other requirements. Provide technical assistance during installation and testing of software.Maintain, configure, implement and manage tier 1, 2 and 3 storage in an enterprise environment.

Las Vegas, Nv, Us

Evaluated user requests, analyzed on-the-job needs and recommended PC software, hardware and network configurations and capabilities to accomplish work requirements. Set up demonstrations and user evaluations. Researched software, hardware and other types of office automation equipment not currently in use that might meet a department's requirements. Conducted thorough evaluations, coordinated in-house demonstrations and determined adherence to established standards. Presented recommendations and supporting documentation to more senior staff.Responded to inquiries and requests and provided technical assistance on PC systems and programs to clients. Troubleshoot hardware, software and network problems ranging from the simple to the highly complex. Resolved or coordinated action by staff and/or vendors to resolve identified problems.Maintain hardware and software and provides user support and training for specialized stand-alone systems. Evaluate system maintenance, upgrades and replacements. Documents system and client procedures.Install communication packages to meet multi-platform communication requirements. Install, set up and configure workstations with multi-platform communication requirements.

Us

Assisted in upgrades to the organizations infrastructure. Evaluated client requests, analyzed on-the-job needs and recommended PC software, hardware and network configurations and capabilities to accomplish work requirements. Set up demonstrations and user evaluations. Researched software, hardware and other types of office automation equipment not currently in use that might meet a department's requirements. Conducted thorough evaluations, coordinated in-house demonstrations and determined adherence to established standards. Presented recommendations and supporting documentation to more senior staff.Responded to inquiries and requests and provides technical assistance on PC systems and programs to clients. Troubleshoot hardware, software and network problems ranging from the simple to the highly complex. Resolved or coordinated action by staff and/or vendors to resolve identified problems. Maintained hardware and software and provided user support and training for specialized stand-alone systems. Evaluated system maintenance, upgrades and replacements. Documented system and client procedures. Installed communication packages to meet multi-platform communication requirements.

Atlanta, Georgia, Us

I provided support to 20,000+ commercial customers by receiving incoming calls and creating ticket via automated tracking tool. I performed problem determination/resolution. I responded to customer calls in a professional and courteous manner. Utilize standard IBM Customer Service Center/Global services processes and escalation procedures. I provided level 1, 2, and 3 support. I configured and reconfigured various tools used by customer when the software or hardware was not functioning as expected. I maintained at least a 90% first call closure expectation. When the problem could not be resolved, I passed it on to the appropriate support group. I performed all tasks to achieve service level agreements with the corporate clients. I assisted in team building, leadership and administrative skills. I also trained new employees to support the multiple commercial accounts that were active.

Memphis, Tn, Us

Responsible for any an all hazardous materials on site. This included the freight being shipped through the location. I was responsible for maintaining records and ensuring couriers were safe and legal when transporting the materials. I was a focal point for any and all questions about any hazardous material that was transported (including radioactive material). I was IATA certified and also Dangerous Goods certified by Fed Ex Express. Worked with DOT if needed regarding off site spills. When needed I was also responsible for the safe transport of Hazardous loads aboard the FedEx aircraft. This included but was not limited to securing and seperating incompatible hazmat loads throughout the aircraft. Once the loads were secured I worked with the pilots to ensure they were aware of the location of the goods. In conjunction with this position I was also the International Shipment Coordinator. I was responsible for ensuring all international packages had the proper paperwork neccessary to make it through customs into the country to which they were shipped. This required the knowledge of what materials could be shipped along with the limits that were placed on them. When needed I worked directly with customs in identifying illegal shipments to and from the United States.

Ithaca, Ny, Us

I started as an intern for one of Cornell's extensions. After putting the skills I was learning to use, the director of the center brought me on board full time. I was brought in to manage and support the hardware and software used at the facility. Shortly thereafter I was advised that the center had lost the grant for an on-site support rep and therefore they could no longer afford to pay me for my services.

Pc/Network Administration

Architechture

High School, Industrial And Product Design