Patrick Koh Email & Phone Number

Singapore, India, Malaysia

Mentoring startups and IT companies

Singapore

Nanoclean/MicronDR (S) Pte Ltd Chief Operations OfficerOperations Role. Set up and managed the operations of the various companies under the group including Data Recovery services, Precision and Engineering Services Company, Precision Cleaning Services and Water Treatment Services.Oversea the Budget, Strategic plan, implementing policies and managed their P&L.Perform compliance role in managing Environmental Health and Safety audit, ISO audit and EICC Code of Conduct.Human Resource RoleManaged the HR team providing the following servicesRecruit and staffingOrganizational planning and developmentPerformance managementEmployee on-boarding, development and trainingCompensation and benefits administrationManaged out-sourcing services to our customers in the Semi-con industries including Micron, Numonyx and Seagate.Update recruiting metrics and handbook for staff both internal and outsourced.Business Development RoleSecured major projects in the Semi-conductor industries.Partnered Lenovo and Apple for data recovery projects for both Singapore and the region.Spear-headed water treatment projects with the Maynilad Water in Philippines.Out-sourced manpower to the Numonyx, Micron and other Semi-con.Project Management RoleManaged and led multiple projects implementation covering HR Outsource Deployment, Manufacturing Operations System development, end-to-end HRIS solutions development and rollout, and Industrial Automation for Ballast Water Treatment Systems. Collaborated across multiple teams.

Singapore

Operations Role:Manage the federation’s operations including Corporate Services, Event Management and Membership Department. I wsa passionately involved in all the special interest groups covering Best Outsourcing, Digital Media, eGovernment, eLearning, Security, Singapore Enterprise, Web Services and Wireless. Provided leadership for all events and project management. Together with the Operations team, we put the federation into the IT map covering an average of 2 events per week and a total of over 100 events every year.Events Management:Responsibilities include flagship events like annual computer show called SiTEX, Asia ICT Award (APICTA), iX during CommunicAsia, Business ICT Conference, Annual Golf and Volunteer Day. Some of the events organized on the chapter level include 3G Seminars, Web Developers Day, Security Asia, Asian Education Networking.Regional:Hosted overseas delegates from US, Canada, Europe(European Commission), China, India, Vietnam and Malaysia and instrumental in building networking Speaking Engagements:I have been invited to speak at major events like APICTA, Outsourcing Conference, Security Asia and several workshops.Government Connections:I work closely with the various government agencies like Infocomm Development Authority, IE Singapore, Economic Development Board, Spring Singapore, Workforce Development Authority, Singapore Tourist Promotion Board and Media Development Authority. We work together on projects like Quality Mark, Cebit, CommunicAsia and SiTEX. We provided full assistance in helping our members to secure funding and grants from the various agencies like IDA and IE Singapore. Most of our mission trips are funding by IDA, IE Singapore and MDA.Trade Agencies/Embassies:Provided full exposure for our members as we supported all the events organized with the various trade representatives from Canada, US, Britain, Australia, New Zealand, Sri Lanka, India, Israel and China(Zhe Jiang).

Business Operation:Managed the day to day operations of the company with business units covering computer maintenance, network integration, Fingerprint Time Accounting solutions and HCM solutions. Project Management:Managed the outsourcing business. Set up and managed the regional support centre for Corel Corporation covering both the technical support as well as the customer service support. Project led Fingerprint Time Attendance and HCM for the electronics sectors. HRM and POS solutions to GNC and Marie France group..Training/Workshop:Regional trainer for Corel sales and support staff and provided training support quarterly. Channel/Account Management:Responsible for forging alliances with strategic business solutions partners. Established partnering models, evaluating candidates, driving relationship agreements, and overseeing early joint business development efforts. Work with channel partners for HRM projects and initial government projects in Cambodia. Regional Marketing:Managed the regional revenue, growing our market share, expanding the opportunities base at strategic customers while training our channel partners to successfully grow our base business. Re responsible for creating business development initiatives and identifying and capitalizing on emerging markets in South East Asia including Vietnam and CambodiaPeople Management:Managed regional technical support, customer service, trainers, network engineers and sales.

I was tasked with re-engineering the organization from legacy system to network integration and outsourcing business. Managed the Customer Service Organizations (CSO), Authorized Distribution Organization (ADO) and systems for Asia Pacific.  Project ManagementWorked with the software team to support the Imaging project with Singapore Airlines. We successfully implemented the system and achieved a significant reduction of the processing time for the ticketing department from 2 weeks to 2 days. The imaging software which was developed by Wang was then eventually acquired by Microsoft. Channel/Account Management:I rolled out a series of marketing programs for the Wang Authorized Distribution Organization and implemented the Channel Management Program. I have a direct responsibility for developing, monitoring, managing and maintaining strategic alliances with key selected partners in the region.Regional Marketing:Worked with regional distributors to create and drive the market strategy for the region.As market leader in the region for our legacy systems, we have in-depth product and application knowledge that can influence customer decisions as we help them to migrate into networking solutions. Help our partners to develop their the know-how to move into the network integration business and help them gain a competitive edge. People Management:I managed a team of over 100 hardware and software engineers and consultants covering legacy systems, network integration and imaging product support.

Business Development: I was the Regional Manager for SE Asia and South Asia and drove the sales and support of the infamous Forrester Research Services. Channel/Account Management:Build a successful team with partners as I was responsible for providing the sales pipeline to our partners. Most of these contacts were from my National Computer Board contacts. Managed government accounts including Ministry of Defense, National Computer Board and Singapore Telecom. Developed the regional market and secured both consulting and research projects in Singapore, South East Asia Malaysia. Organized several research trips to Boston for our customers in the government sectors.Regional Exposure:Traveled extensively to the SE Asia region to provide support for our partners and organized caucus and workshops for new technologies and networking topics. I was the key-note speakers in several IT related seminars and conferences.