Patrick Lambe Email and Phone Number
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Patrick Lambe is a Membership @ The Browser Company at The Browser Company. He possess expertise in social media, teamwork, customer service, digital marketing, hospitality and 14 more skills. Colleagues describe him as "I have been lucky to work with Patrick across regions. Thanks to his deep technical analysis, I have overcome many challenging situations. Without his help, I can't imagine how we can keep provide the best service for the customers. Additionally, he looked carefully what I have achieved with his empowerment feedback. I wish we can keep growing in the wonderful company." and "Working with Patrick was a true pleasure over his 4+ years at MomentFeed. In his rise from Intern to Product Manager, he became known as "The Professor" as he was THE guy to go to if anyone had any questions related to our product, it's feature set and how it integrated between Facebook, Google, Yelp etc. Thanks to his knowledge and initial R&D, to this day, the entire client success organization follow processes and use product features created by him. Patrick was also always very comfortable working with our external partners and multiple times I got positive feedback regarding their experience working with him. They were as bummed as I was when he left us! In his later years at MomentFeed, Patrick was the dedicated PM of our Paid Media solution. The solution he envisioned, researched, wireframed and often QA'ed himself, is one of a kind and one of MomentFeed's most differentiated and stickiest products. Taking something as intricate as location based ads across Facebook, Instagram and Snapchat and making a product so simple to use a local restaurant manager could use it is no small feat but he pulled it off. I was sad to see Patrick leave us and head back to Ireland but we've kept in touch since and I'll always make sure to see him when there. I'd love to work with him again someday and any company is lucky to have him on their team."
The Browser Company
View- Website:
- thebrowser.company
- Employees:
- 12
-
MembershipThe Browser Company Sep 2023 - Present -
Product SpecialistSlack Feb 2022 - Mar 2023- Identified millions of unnecessary network requests the app was making on a daily basis, resulting in $500,000 in annual CDN savings- Partnered with front-end engineers to further optimize client requests, reducing edge traffic by ~20%, resulting in cost savings of >$1MM/year in bandwidth and storage costs.- Designed and led network and connectivity training programs for hundreds of support agents, equipping them with the skills to troubleshoot complex issues, including connectivity, DNS, calls/huddles, file uploads, proxies, and netlogs- Identified issues with our iOS app’s API requests, helping reduce payload size by at least 300% in most instances, improving app efficiency and reducing server side storage costs- Built SQL Dashboards that provided hundreds of support agents with valuable troubleshooting data, improving efficiency and enabling timely issue resolution- Partnered with Infrastructure teams on DNSSEC, calls, and data residency projects as a support SME- Prevented hundreds of weekly issues from being escalated to engineering teams, enabling them to focus on critical work without distractions -
Senior Customer Environment AgentSlack Aug 2019 - Feb 2022- Resolved thousands of the highest-priority customer issues within an hour or less - customer connectivity & login/access issues- Flagged and helped address connectivity issues for millions of European-based users, based on trends I observed with Frankfurt-based servers- Built an SSL Certificate Decoder application to enable agents to better troubleshoot connectivity tickets for enterprise customers- Saved hundreds of hours for various support teams through the creation and distribution of tailored Alfred productivity workflow packs.- Served as a key point of contact between engineering and support teams during high severity incidents, ensuring effective communication and problem resolution -
Customer Experience AgentSlack May 2018 - Aug 2019County Dublin, Ireland -
Product ManagerMomentfeed Jun 2015 - Oct 2017Santa Monica, CaliforniaFirst Product Manager hired by VP, working directly on projects with CTO and VP of Prod.Created software helping large companies like Wendy’s, Starbucks and Avis Car Rental to effectively scale and manage their advertising and social media efforts at a local level.Enabled franchisees to easily advertise their local businesses under the supervision of corporate, unlocking ~ $400,000 in Facebook local ad spend per month.Partnered with Google to develop products under trusted tester partnership, including Google Menu management and various elements of the GMB API.Launched first-to-market ad products including Facebook Store Visits, Instagram Ads and Snapchat Ads.Optimized duplicate Facebook page identification and launched Local Search Ranking reporting, used on a monthly basis by 100s of clients/1,000s of locations. Developed internal & external knowledge bases, easing new employee and client on-boarding and saving many hours of employee time dealing with client questions.Acted as first point of contact for many network and API related questions. -
Senior Account ManagerMomentfeed Feb 2014 - Jun 2015Santa Monica, California -
Account ManagerMomentfeed Jun 2013 - Feb 2014Santa Monica, California -
InternMomentfeed Mar 2013 - Jun 2013Santa Monica -
Online Communications ManagerPlaystationer.Net Aug 2012 - Mar 2015 -
In Room DiningThe Ritz-Carlton Hotel Company Llc Jul 2008 - Feb 2013Enniskerry
Patrick Lambe Skills
Patrick Lambe Education Details
-
3.74 Gpa -
Marketing With Concentration In Social Media & Web Analytics -
(Hons) 2.1
Frequently Asked Questions about Patrick Lambe
What company does Patrick Lambe work for?
Patrick Lambe works for The Browser Company
What is Patrick Lambe's role at the current company?
Patrick Lambe's current role is Membership @ The Browser Company.
What is Patrick Lambe's email address?
Patrick Lambe's email address is pl****@****orp.com
What is Patrick Lambe's direct phone number?
Patrick Lambe's direct phone number is +131022*****
What schools did Patrick Lambe attend?
Patrick Lambe attended Ucla Extension, Ucla Extension, Dublin Institute Of Technology.
What are some of Patrick Lambe's interests?
Patrick Lambe has interest in See 1, Technology, Soccer, Gaming, Internet, Social Media, See Less, Cycling, Reading, Photography.
What skills is Patrick Lambe known for?
Patrick Lambe has skills like Social Media, Teamwork, Customer Service, Digital Marketing, Hospitality, Java, Mobile Applications, Hotels, Android Development, Marketing, Social Media Marketing, Jsp.
Who are Patrick Lambe's colleagues?
Patrick Lambe's colleagues are Saleem A., Chakshu Jain, Eunice Lai, Soujanya C. Aryal, K.manisha Manisha, Julia Bock, Daksh Rana.
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Patrick Lambe
Skerries1straitsknowledge.com -
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Adrian Patrick Lambe
Limerick -
Patrick Lambe
Climate Enterprise Specialist | Sustainability Advisor | Facilitation | Training | Mentoring | Systems InnovationIreland2eircom.net, mlambe.co.uk2 +441215XXXXXX
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