Patrick L. Email & Phone Number

Cham, Zug, Schweiz

Zurich, Switzerland

Competencies:• Second-level support and 24/7 on-call service• Monitoring expertise with CheckMK & Unix scripting• Release implementations and system upgrades• Unix + Windows lifecycle & batch scriptsAchievements:• Led the upgrade of the monitoring environment to CheckMK 2.0.16• Monitoring of >1000 servers and 100,000 services• Development of operational and documentation standards• Assisted with the merger of several applications from UPC to Sunrise

Walisellen, Switzerland

Competencies:• Level-2 support and web performance optimization• Troubleshooting & monitoring development• Management of 24/7 on-call serviceAchievements:• Project management for UPC's Landlord Portal, implementation of an AGIS management solution• Optimization of user interactions and processes• Efficient Level-3 support coordination and stakeholder communication

Dättwil Ag Täfere

Competencies:• System and project engineering• Specialization in control systems• Server maintenance and configuration• Proficiency with Linux & Windows OS, including server editions• Implementation of Linux CentOS, VMWare / Vsphere / ESXi• Batch script development• Software management and testing• System setup for users and servers• Support for large-scale projects with technical infrastructureAchievements:• Built and maintained IT systems•… Show more Competencies:• System and project engineering• Specialization in control systems• Server maintenance and configuration• Proficiency with Linux & Windows OS, including server editions• Implementation of Linux CentOS, VMWare / Vsphere / ESXi• Batch script development• Software management and testing• System setup for users and servers• Support for large-scale projects with technical infrastructureAchievements:• Built and maintained IT systems• Executed control system projects• Enhanced server performance and security• Managed IT projects and support effectively Show less

Dättwil Ag Täfere

Competencies:• Apprentice in system and project engineering• Fundamentals in control systems• Assisted with server maintenance and configuration• Exposure to Linux & Windows OS, including server versions• Participated in the implementation of Linux CentOS, VMWare / Vsphere / ESXi• Collaborated on the development of batch scripts• Engaged in managing and testing proprietary software• Assisted in system setups for users and servers• Supported in large-scale… Show more Competencies:• Apprentice in system and project engineering• Fundamentals in control systems• Assisted with server maintenance and configuration• Exposure to Linux & Windows OS, including server versions• Participated in the implementation of Linux CentOS, VMWare / Vsphere / ESXi• Collaborated on the development of batch scripts• Engaged in managing and testing proprietary software• Assisted in system setups for users and servers• Supported in large-scale projects with technical infrastructureAchievements:• Contributed to building and maintaining IT systems• Assisted in control system projects• Supported enhancements in server performance and security• Aided in managing IT projects and handling support requests Show less

Männedorf, Zürich, Schweiz

Competencies:• Handling stressful situations in a fast-paced environment• Assessing priorities to determine the sequence of tasks• Rapid learning and adoption of new techniques• Planning and preparation of tasks throughout the week• Adapting to an entirely different work setting• Gaining a new perspective on work organization and urgenciesAchievements:• Successfully translated skills acquired in a high-pressure culinary internship into the current… Show more Competencies:• Handling stressful situations in a fast-paced environment• Assessing priorities to determine the sequence of tasks• Rapid learning and adoption of new techniques• Planning and preparation of tasks throughout the week• Adapting to an entirely different work setting• Gaining a new perspective on work organization and urgenciesAchievements:• Successfully translated skills acquired in a high-pressure culinary internship into the current professional environment, demonstrating versatility and adaptability. Show less

Zürich Area, Switzerland

Apprenticeship Rotations in Canton Zurich (2013 - 2017):Competencies:Straßenverkehrsamt Kanton Zürich (August 2015 - May 2017)• Device support and maintenance• Configuration and maintenance of Windows servers and backup systems• Operation of a support hotline and ticketing system• Development and overhaul of network infrastructure• Application testing and AD administration• Customer service and contact managementBFS Winterthur (March 2015 - August… Show more Apprenticeship Rotations in Canton Zurich (2013 - 2017):Competencies:Straßenverkehrsamt Kanton Zürich (August 2015 - May 2017)• Device support and maintenance• Configuration and maintenance of Windows servers and backup systems• Operation of a support hotline and ticketing system• Development and overhaul of network infrastructure• Application testing and AD administration• Customer service and contact managementBFS Winterthur (March 2015 - August 2015):• Execution of device support and software updates• Monitoring of backup systems• Customer service and contact managementKantonsschule Hottingen (July 2014 - March 2015):• Device support and management of proprietary programs• Office support and AD administration• Setting up user accounts• Customer service and contact managementZLI Winterthur (July 2013 - July 2014):• Design of web presence• Realization of network infrastructure• Installation and configuration of multiuser systems• Setting up user accounts and first-level supportAchievements:Straßenverkehrsamt Kanton Zürich:• Successful establishment and maintenance of IT systems and networks• Efficient resolution of support queries and system errorsBFS Winterthur:• Reliable execution of software updates and maintenance of backup systemsKantonsschule Hottingen:• Ensuring smooth operation of IT systems and user accountsZLI Winterthur:• Successful implementation of an improved web presence and network structure Show less