Patrick Luck Email & Phone Number

San Jose, CA, US

San Jose, California, United States

• Serve as primary contact for select Sharks Corporate Partners
• Develop partner relationships and source opportunities for partner upsells and renewals
• Collaborate with New Business team on partnership programs for prospect pitches
• Create and implement contracted Partner promotions and deliverable assets
• Fulfill partner activation at Sharks games and other non-Sharks events
• Prepare partner Playbooks, mid-season and season-end Partner Recap Reports

San Jose, California, United States

• Served as liaison between the Partnerships and Marketing departments
• Navigated fulfillment of Partnership assets during three COVID-impacted NHL seasons
• Negotiated make-good assets and revised partnership proposals during the pandemic

San Jose, California, United States

• Fulfilled the assets and activations for select Corporate Partners
• Strategized with the Sales and Partnership Development teams on Partners' renewal proposals
• Prepared partner playbooks, mid-season, and end-of-season "proof of performance" recap reports
• Planned and coordinated aspects of annual partners events through our Sharks Business Alliance

San Jose, California, United States

• Resolve guest issues for all events at HP Pavilion at San Jose.
• Supervise and direct staff during events.
• Organize and distribute event information for Building Operations.
• Research and report on future event statistics and demographics.
• Observe and document interactions between guests and the part-time event staff.
• Update event information for guest-texting database, In-Stadium Solutions.

San Jose, California, United States

• Schedule and position Ushering staff for events at HP Pavilion and Sharks Ice.
• Create concessions arena diagrams for guests and event staff.
• Update guest information on the San Jose Sharks website (sjsharks.com).
• Respond to guest comments through HP Pavilion’s website (hppsj.com).

San Jose, California, United States

• Provide superior customer service for guests attending various events.
• Accommodate thousands of guests and their numerous requests on a daily basis.
• Trained in conflict resolution (member of Conflict Resolution Team).
• HP Pavilion “Employee of the Quarter” Award (Oct. 2006 – Dec. 2006).
• Received “Employee of the Month” for Ushering/Guest Services (Nov. 2006).

Master Of The Arts (Ma) Degree, Sport Management

Activities and Societies: USF Sport Management Cohort 29

Bachelor'S Degree Of Science, Psychology, Political Science (Minor), Catholic Studies (Minor)

Activities and Societies: Loyola Residential Learning Community (RLC), Community Facilitator (August 2004 - June 2005)