Patrick Marchand Email & Phone Number

Wilmington, DE, US

San Francisco, California, US

A leader of the Enterprise Customer Success Team that is responsible for ensuring that customers achieve their desired outcomes and have a positive experience with our products and services. I work closely with our clients to understand their needs, provide program support and guidance and build exceptional relationships. Aligning skill development to.

Pleasanton, California, US

Partnering with clients to provide consultative services that align with their learning, development and people goals. Developing custom solutions for skills strategy development, curation services and learning strategies. Develop and deliver workshops to drive deeper levels of engagement and value. Deliver speaking engagements for company and industry.

Pleasanton, California, US

Help start up and establish the Client Experience organization. Provided pre and post-sales support for enterprise & strategic accounts. Manage, educate, consult and provide leadership and direction on the implementation of the Degreed platform. Working with learning leadership to drive engagement, implementation strategies and project management. Drive.

Cognitive Learning performs the following services:eLearning Management, Curriculum Design, Project and Vendor Management, Vendor Selection, Competency Mapping, Learning Consulting, Instructional Training​​www.cognitive-learning.net

Raleigh, North Carolina, US

Managing custom elearning solutions and projects for clients. Ensuring we are delivering the clients projects on-time and within budget.

Manage the development of learning for 365 Corporate & Franchisee owned restaurants. Developed an eLearning strategy that aligns with the businesses new Mission, Vision and Goals. Developing experiential based learning to impact the customer’s experience to become a “World Class” customer service organization. Updated the new hire orientation & restaurant.

Jersey City, New Jersey, US

Lead the operations of four Global Training Centers. Developed an eLearning & instructor led training strategy for the company’s largest product rollout for employees, distributors & customers along with a pricing & marketing strategy. Delivered the $500K budgeted project on-time. Took a leadership role in the Organizational Development strategy that.

Managed operations of the Milford Training Center that had 6 domestic classroom trainers, 35 training stores & provide support to our 10 international locations. Upgraded technical & instructional skills of training staff worldwide. Responsible for training 2500 classroom attendees each year from around the world. Oversee technology and training in our.

Bloomfield, CT, US

Align learning with the Sales organization to develop their skills to increase their ability to understand the needs of the customer and to have a increased comprehension of the product and services. Managed large projects which supported the initiatives and changes being driven through out the organization. Developed eLearning, managed large number of.

Ba, Marketing

High School, College/University Preparatory And Advanced High School/Secondary Diploma Program