Patrick Mathews Email & Phone Number

Glendale, Ca, Us

Charlotte, Nc, Us

Developing public and hybrid cloud strategy for one of the largest I.T. organizations worldwide. Creating a workload analysis and placement strategy for tens of thousands of applicationsWorking with world wide stakeholders, developing cloud technology strategy to enable delivery of services to internal consumers and lines of business.Vendor Selection / RFP / SoW / Contracting / ITSM / ITIL Service Management documentationDeveloping program to enable public cloud at enterprise level while managing risk

Developed innovative web and mobile products for education and healthcare companies in collaboration with offshore programming companies and internal customer key stakeholders.KEY ACCOMPLISHMENTS:- Streamlined product development processes by creating prototypes based on requirements gathering findings in order to build precise project plans and budgets.- Demonstrated excellence creating staging and production environments in Amazon Web Services and Microsoft Azure. Also leveraged the following other software programs when developing products: Jira, Asana, Redmine, Balsamq, Gliffy, Lucidchart, Visio, AngluarJS, PHP, MySQL, Amazon DynamoDB, Yii PHP, Capistrano and Github.- Improved a client’s field service operational efficiency and customer service by managing the development of a native iOS app for field workers to track customer appointments, perform timekeeping and payroll functions and record company vehicle data.- Effectively managed off site developers and graphic designers responsible for writing code and performing A/B testing.- Ensured product reliability by manual testing protocols and through a test-based development environment.

Disrupted the driver training and education market by partnering with a private equity group to create a modernized online and in-person education experience in California.KEY ACCOMPLISHMENTS:- Secured favorable pricing for the purchase of several driving schools and storefront commercial leases through negotiation.- Elevated the company’s profile and strengthened lead generation by designing and implementing new websites, custom CRM systems and mobile apps.- Drastically reduced appointment errors from 35 percent to less than one percent.- Increased revenue by over 90 percent in the first twelve months.- Saved labor costs by extending the reach of communication between field workers and customers by using VoIP and SMS technologies.

Co-founded a successful retail pharmacy that achieved profitability in less than 21 months (16 months ahead of the business plan forecast).KEY ACCOMPLISHMENTS:- Secured below market value for the 4,000 square foot retail space through negotiation.- Established strong relationships with government agencies to support the passage of the pharmacy licensing process with the Department of Pharmacy, DEA, Medi-Cal and Medi-Care.- Directed the implementation of the RX30 pharmacy system ensuing adherence to HIPAA regulations.- Led the development of a strategic marketing program that included a cable TV advertising campaign that generated significant leads.- Passed the pharmacy technician certification course with a score of 98 percent.- Oversaw the entire construction process of the retail space including the managing of contractors and designers.

Santa Monica, Ca, Us

Quickly strengthened the organization’s ability to respond to an SEC investigation by creating a rapid response team.KEY ACCOMPLISHMENTS:- Successfully extracted necessary information from old email systems and retired storage devices to respond to subpoenas by creating and using forensic data scanning programs and processes.- Improved end-user service by reorganizing the IT department including an IT strategic planning committee to prioritize workloads.- Redesigned IT systems to ensure adherence to regulatory compliance standards.

Scottsdale, Arizona, Us

Significantly enhanced internal customer productivity for the $1.7B metals distributor by restructuring the IT department and developing a new helpdesk support model.KEY ACCOMPLISHMENTS:- Elevated the sense of ownership and accountability from helpdesk staff by creating new systems and processes to track service levels.- Boosted remote employee confidence in IT security by deploying VPN across 41 location WAN.- Consolidated IBM AIX systems by creating new server architecture.- Saved the company money by leading the relocation of data centers from the corporate offices to a collocation environment.

Beverly Hills, California, Us

Revamped IT practices, policies and procedures to be more responsive to company business needs to support company growth.KEY ACCOMPLISHMENTS:- Effectively consolidated newly acquired IT operations into existing infrastructure.- Hired more skilled and motivated IT professionals to align with the new direction of the improved IT department.- Achieved $1.4M in telecommunications infrastructure cost savings by renegotiating contracts.- Delivered $900K in annual cost savings by deploying a Cisco VoIP telephone system.- Directed the implementation of a large multi-site Microsoft Exchange environment.- Strengthened sales team productivity by managing the integration of Nextel software and Exchange on employee cell phones.

Rio De Janeiro, Rio De Janeiro, Br

Created a new information systems infrastructure including WAN, LAN, EZ-Cap, IDX, e-mail, desktop management and support systems serving 2,500 users over 70 locations.KEY ACCOMPLISHMENTS:- Collaborated with senior management and functional groups to develop a multi-year IT strategy to modernize technology and resources for 11 business units and the central corporate entity.- Oversaw the operation of centralized and remote IT departments for 11 business units including Medical Groups, IPAs, Pharmacies, MSOs and corporate HQ.- Hired and mentored 35 new staff including three IT managers.- Created an extensive HIPAA compliant extranet to connect internal systems with outside EDI clearing houses, payers and providers.