Patrick Mcmonagle Email & Phone Number

Auburn Wa

Grew corporate skills and abilities. IT is now a part-time (less than 4 hours per week) department. Managed 2000-01 conversion, mini-computer to Windows; conversion design, schedule, budget negotiation, software environment selection, vendor selection, systems purchase, network & electrical installation, test verification, and end user training. Effort included a complete rebuild of the computer facility. Delivered success on-time and slightly under the $260K budget. (Salmon Terminals had attempted this conversion 3 times prior to 2000 & spent over $3 million on 3 failures.)Relocated IT in 2006 company move. Created new computer & phone facility, upgraded server, created new network and upgraded software to allow uninterrupted manufacturing, shipping & receiving. Reduced my full time IT position to less than 4 hours per week while reducing the office staff effort 17% by:- Simplifying processes on the "edge" of IT and better training end users. Especially made common error conditions easier to understand and correct. - Observing processes based on now obsolete technical or business rules and updating them. Abandoned much "that's the way we have always done it", with few tears shed.- Refactoring code to eliminate technical reasons for incomplete adoption of new requirements. Reduced time needed to fix defects.- Eliminating all software defects which had, in the past, required frequent IT intervention.- Enabling transfer of data to and from customers with effective security. Upgraded the "edges" of our applications to Windows. (The core of our software is still COBOL, now a COBOL III object oriented dialect.)These roles are my responsibility:- Manager: hardware, software, network, consultants- Project Manager (cross functional teams, including customers and vendors)- Systems Analyst- Business Analyst- DeveloperSought by Salmon Terminals due to past experiences including training in '84 and customer support in '87-'88.

Lynnwood

Volunteer Manager for a non-profit web site redevelopment. So far the team is all volunteer.

On Contract To Wa Community Colleges, Bellevue Wa

Called back to the Community Colleges by enthuastic agreement between their IT and end-user staffs, one of the 2 people asked/allowed to return. All business partners in the failed project, below, were banned from new State work at the time; so I was required to find a new employer.Programmer AnalystModified student registration software on HP 3000 to get data from MS SQL Server, in 64% of estimated time.Developed independent test harness for HP 3000 to SQL Server connection.Designed and tested legislatively driven changes, made flexibly enough to require little effort after legislative action.LearnedHP 3000 PROTOS [programming languageHP IMAGE relational databaseStudent Loan Regulations

Wa Collunity Colleges, Bellevue Wa

Test Project LeadManaged student information system defect tracking, resolution assignment and resolution proof.Managed out-of-state conversion subcontractor.Systems AnalystLocated, debugged and participated in the correction of defects in N-Tier architecture; C++, AcuCOBOL, Windows Command, MS SQL, database design and generated HTML.Business Analyst (on the consulting business)Determined the the major risk to project schedule to be the failure of 1 in 5 builds; generating about 100 hours per month of defect tracking paperwork.Test AnalystDeveloped a regression test which prevented these defective builds.LearnedMS SQL Server and SQL ProfilerN-Tier software test & debugProject usage of Agile, SCRUM and Key Performance Indicators (KPI)Windows 2000 command languageMS Source SafeOther management activityLaid myself off from Salmon Terminals during this project.

On Contract To Premera In Mountlake Terrace, Wa

All dates are approximate, project done in two separate phases. Total on-contract time for 2 project phases was between 6 and 7 months.An emergency described: Premera / Blue Cross health insurance ran a legacy system which printed computer generated benefit booklets for client employees. The legacy system was scheduled for replacement in 2 weeks and a 70% layoff of a data re-entry staff was in progress when a regulation change by the WA Insurance Commission made the replacement software non-compliant. The legacy system was grandfathered and compliant.In 2 weeks; designed and implemented emergency changes to the legacy system to read a not yet used XML feed from the Underwriting system. This data populated the batch edit screens of the legacy system and allowed over 90% of the booklets to be produced without human intervention. Tasks included modifying the program generator and creating a new XML parser. These changes allowed the 70% staff reduction to proceed as scheduled. For Phase II, returned to increase the automation level. Statistics gathered since Phase I proved over 95% of the booklets needed no human review. The result; the once common 3 month printing delay, after policy renewal, was reduced to less than a week. (Salmon Terminals renewed just after Premera made this change so I assure you that customer reaction was positive.)Supported the coming replacement software implementation, a MS SQL database generating Word documents using Word Macros. These Word Macros had to be customized, my task.

Seattle & Orting, Wa

Served on the Board of the annual Seattle "Walk for Diabetes". Coordinated Walk coverage with Seattle Police and City Council. Arranged team training with suburban police departments. Recruited and lead 5 teams of 50 people to direct traffic and flag crossings.Served on the Board of the 2003 Bike-a-Thon as safety director, coordinating efforts with Pierce County Sheriff Department. Eventually; I had them set up a speed trap to slow traffic at a dangerous curve before a bicycle unfriendly up grade. Apology to some possible reader; sorry you got that ticket.

Carpenters Trust Of Western Washington, Seattle Wa

(part time, dates may not be accurate)Timely well tested programming in HP-PCL (Kentek v4, Kentek v5 and HP v6) and COBOL (Wang and AcuCOBOL) primarily upgrading forms flashes and print drivers for Employee Benefit documents.Deliverables included documentation to explain HP-PCL coding. Tall but true: On the date Kentek printers were scheduled to be replaced by HP printers, during the implementation meeting, some of the team insisted on a project delay to review test results. As the meeting ended the team smelled smoke and put out a fire; in the last functioning Kentek printer. The software was migrated and proved to be an immediate success.

Salmon Terminals, Kent Wa

Assigned to Salmon Terminals on contract to hire.Began the software conversion, as described in my employment there.

Redmond Wa

Hired to recruit and manage a staff intended to consult to the dot com market. Recruited a senior team in less than 5 weeks, estimates were it would take 6 months. Completed the recruiting just in time for the dot com collapse. Other teams in the company needed the people I hired. But, the company no longer needed a dot com manager.

On Contract To Boeing Ssg, Renton Wa

System Architect & Business AnalystRe-created Boeing's Leave of Absence insurance system under P-Plus in Endevor, IBM COBOL II, DB2, SQL and Excel, an interface to Ætna Insurance. While officially Y2K remediation, it was to a system prototype that had never been finished. Thus designed and rewrote a functioning system using about 64% of the remediation budget. During the testing; uncovered a defect in IBM Mainframe DB2 that forced a worldwide version recall. Business benefits included reducing monthly forced overtime by 1 staff full time staff equivalent, more than halving staff effort.System Architect, Team Lead & TrainerLed effort to convert Series 1 & mainframe RJE conversion to Client/Server, COTS, Viking, FTP and NT Command based software. Successfully reverse engineered Series 1 security. Developed training materials in the new technology. Trained Boeing employees in Renton, Wichita & Philadelphia. Developed software migration scripts to satisfaction of Mainframe administrators, their first client server successful example. Facilitated test, development and end-user team interaction.Programmer AnalystCompleted coding and testing in three phases of Boeing's legacy payroll system.Frequent "go to guy" for obscure defects. Once found and proved a defect resolved, in 6 hours, which had eluded a staff of 2.5 for 7 weeks.

Wa, Or, Mt And Bc

Provided 24/6 on call support of 1/2 million lines of code in 4 to 6 client’s COBOL, RPG & Approach software, supporting LANtastic, Appletalk, Windows & Wang networks. Provided high reliability; off hour calls averaged only one every 89 days.Managed multiple small projects at a time in• Retirement (insurance, State & telecom interfaces, payroll, computer facility design & AP)• Manufacturing (order entry, MRP, EDI)• Distribution (petroleum trucking & food)• Legal (class action, training)• Medical (Medicaid billing, physicians billing)• Education (student financial aid)• Insurance (employee health benefit claims, software migration).Columnist for Access to Wang magazine and regular paid trade show speaker at their TechConnect trade shows in TX and CA.Developed Imaging Database for Parker Paint; allowing billing research to be done on 12 indexed CDs, not 7 pallets of archived paper.For the Employee Benefits Captive of Food Services of America: Integrated UCR (Usual and Customary billing Rates) software. Created Positive Payment system, closing off someone's past fraud loophole. Worked directly in their Claims department, representing them to IT.For the Panorama City's retirement home financial department: Trained 3 generations of IT staff. Maintained and enhanced Payroll, AR, Fixed Assets & GL systems. Created interfaces to WA and Federal medical insurance systems. Created automatic billing feeds from restaurant and phone companies. Replaced hardware Designed and created AP system with ERP aspects. Assisted the selection of Great Plains as the Y2K replacement and exported all data to Great Plains.Learned: Windows, LANtastic and AppleTalk networking.SPEED II database and development environment.Contract negotiation and marketing.

Tukwila, Wa

Part time effort for this former employer to convert resume database to Windows based recruiting software. Reformatted ISAM files into Windows .csv files and built upload scripts.

Seattle, Wa

Served on part-time subcontract to Eagle Insurance's health benefit captive of Food Services of America. Client wished me to resume work in 1994 but FDSI had de-emphasized small assignments and told the client to call me directly. Served this client through Office Computer Works to '99. (Starting month is an estimate.)

Seattle, Wa

Within first four months improved staff training, eliminated system bottlenecks and corrected causes for re-runs; allowing formerly overloaded hardware & software to support doubling of business volume.Installed EDI, cutting QFC's order turnaround from 24 to 6 hours.Analyzed (mentoring use of data flow diagrams) & corrected work processes in legacy Credit Memo system, allowing vast reduction in return product spoilage and billing errors and a similar increase in customer satisfaction.Member of warehouse move team, successfully doubling warehouse and office space and more than doubling business volume, again. All tasks within time & budget including replacement of Wang computer, computer center and network and major software changes to improve new warehouse product picking sequence.Trained DP and mentored end user staff. Trained my successor, as an Office Computer Works client, for an additional 12 months, throughout all of 1991.Supported nationwide L-tryptophan product recall. NutraSource was able to respond weeks ahead of any other supplier and months ahead of the national average, achieving national recognition for advanced customer service.

Seattle Wa & Portland Or

Technical expert for project estimates, installation scheduling, client support & sales presentations. Supported internal & client systems using COBOL, PACE (relational database DBA) WIIS imaging, SNA, 3270 & other Wang products.Converted new clients from existing Pick, PC, System 34 and other platforms. These clients were in the Legal, Consulting and Manufacturing verticals.Project lead, using Gantt, Case & Pert charting, developed early predictive dialing telecom system driving phone marketing from PACE relational database integrated with Telenova phone switch for Contacts Influential.Resolved significant hardware issues. Remembered by Salmon Terminals long after I forgot that day's work.Employee of the month March 1989, for one quarter of consulting revenue which would have made me, alone, the 3rd largest Wang consulting branch in the western hemisphere.Learned: PACE relational database DBA skills.SNA Administration.Customer satisfaction skills.Consulting marketing skills.

Seattle Wa & Oregon Sites

Provided support 2 to 4 client’s COBOL, SPEED/II and BASIC software.For Panorama City designed extensive improvement to all business applications, then converted to performing minimal maintenance as the company entered bankruptcy.For Lee & Eastes Truck Lines; upgraded Payroll, Labor and Tariff systems in Wang COBOL. Replaced the network and upgraded the mainframe.For International Air Academy; continued development of their software.Half of this business was presenting and marketing the line of classes based on the work I did before the Programming and Consulting Services (PCS) bankruptcy. Major customers for these classes were the States of WA and OR, plus various law firms (where I also did minor software development projects.)

Seattle Wa & Portland Or

Supported software and hardware sales with minicomputer configuration, technical demonstrations, training, facility design and custom programming.Project lead for about a dozen hardware and software installations, user communities 5 to 25 people. Especially; managed data conversions. Served as contract COBOL programmer & Total DBA. Served as temporary CEO for one client, Purple Cross Insurance. Possibly assigned this after incidentally solving a long standing staffing and customer service issue. To deal with high custom client training expenses, established a training group; designed, taught & marketed regularly scheduled technical and end user courses. My expertise, exposed in this way led to decades of business and technical consulting and employment opportunities.Completed an estimated 7 months Adabas and Natural maintenance project for Weyerhaeuser in 5 weeks. Created student registration and grading system, and later a supporting IT department, for International Air Academy in Vancouver, WA.Other clients included States of WA and OR.

Seattle Wa & Anchorage Ak

Designed, developed, and implemented all systems for start-up as a contractor employed by AiC. Created industry leading interactive systems for Claims, Premium and Statutory Financials with full on line query and documentation, using latest project management techniques by Yourdon and others, featuring regular peer software reviews and phased implementation now called “Agile”. Technology; Wang VS COBOL.This software was designed for a 3 year lifespan, processing 3 million dollars billing & 10K transactions per year. The last phase of the software was implemented 10/1/80. On that date it rapid business growth had exceeded the design load. It was already processing over $3 million & over 9.6 thousand transactions. I was hired on that date.Recruited, hired, and trained 4 programmers and 1-3 operators. Recruited and Managed DP department with lowest departmental staff turnover rate in the company, growing the staff from 2 to 6.5 persons.All projects completed on time and under budget, including creation of two computer centers and major upgrades to the base systems: G/L, Premiums and Claims.Managed sale, installation and training of a copy of this software to Alaska National Insurance, where this software, highly enhanced, served until 2011.Learned: Agile project leadership. This long before the term “Agile” was used, we called it “Common Sense”.Software development for a start-up company. Created software that served for 31 years, began from the gleam in an executive's eye.Extensive expertise in the Wang VS mini computer. President of the local users group.

Seattle, Montlake Terrace And Renton, Wa

Project Manager & Business Systems AnalystProject Lead on major Boeing Computer Services Adabas 370 project to manage all WA State treasury investments. Accurate project time estimates led to repeat AiC business. Project lead for Pacific Marine’s initial four person development team. Agile implementation allowed system to be running at above maximum design load on the delivery date.Analyzed Fluke's defective order processing project specification. This analysis caused project cancellation and led to growth in AiC staffing. Served as IDMS DBA during Fluke staff turnover.Programmer AnalystDeveloped a technical strategy which allowed the U of WA Central Stores system to be developed to both the contract specification & rumored new financial control standards. 1 week before scheduled implementation new standards became mandatory. The ease of meeting them won my manager the Boeing Computer Service “Project Manager of the Year Award”. This system served for 24 years. (Parts of it are rumored to still run.)

Seattle, Wa

(This is the Seattle Peoples Bank, merged into U.S. Bank sometime near 1981.)Programmer maintaining three separate tape based Savings Systems on IBM 370 OS COBOL systems. Solely covered three 24/6 on-call positions.

Redmond, Wa

Utilized Yourdon & relational file design techniques to lead system development of a COBOL punched card based manufacturing inventory system running on Honeywell 6040 mainframe hardware under GCOS. This system was so popular among users that they rejected 3 interactive replacements between 1980 and 1984.Hired as a maintenance programmer. Single handed; completed all of a 1 year multi person maintenance backlog in my first 3 months.Maintenance included refactoring software to allowing soft failures, eliminating the need to re-run software on the exact day of failure.

New Your City, New Jersey, Pittsburgh Pa And Winmington De

Exclusively new development in COBOL on IBM and Burroughs mainframes.Wrote and tested IBM COBOL ADABAS functionss for DuPont’s international payroll.Programmed & implemented IBM ALCOA payroll calculate, on time and under budget.Enabled Chase Manhattan to win major lock box contract by creating, in 3 days, new COBOL Lockbox software which won them a major client. The software was delivered during (and in spite of) a successful terrorist bomb attack. (This application was so long lived that it made the pages of The Wall Street Journal when finally retired.)A banking Assembly language software conversion was behind schedule. Exposed remaining modules, using more careful analysis than most, to be no longer used. Project went from 2 months behind schedule to 1 month ahead in less than an hour and I was promoted to Project Lead.Programmed inventory sub-system for Arthur Anderson's client Studebaker-Worthington This project failed. The client accepted only the code I wrote.

Seattle Wa

Walked a campus beat or served as a fixed guard at a classified research facility which required a DoD Secret Clearance. Was an unarmed Commissioned as a Police Officer. Earned vast amounts of overtime in this time of anti-war demonstrations.Regular contact with students resulted in an improvements in the safety of unescorted women on campus. Friends identified lurkers and harassers, and the places they hid. I arranged patrols and escorts.There I was introduced to the computer business. Computer students were most of those out of bed during my late beat times. Frequently helped them when they were less than fully awake.

Associate Of Arts (A.A.), Dp And Accounting, 3.9+ Out Of 4.0

Activities and Societies: Tutoring

No Degree, Communication, Leadership

Activities and Societies: Frequent volunteer and team leader; Pursuit, Wall and Advancement.

Personal Development

Activities and Societies: Frequent volunteer, coach and team captain for Pursuit, Wall, Advancement and fund raising telethons for KCTS.

Pre-Major

Activities and Societies: Ran folkdancing on campus for a few years

Yes