• Overhauled and implemented an efficient, attractive church website using clean, modern design and compelling copywriting.• Extended the church’s reach by developing effective digital outreach strategies.• Oversaw and planned Sunday services in consultation with church elders.• Identified and implemented systems for church communication, inventory maintenance, and member involvement.• Developed curriculum resources to aid in the instruction of church members.

• Sold and serviced all accounts related to the In-Home Water Filtration and Home Improvement verticals.• Established a comprehensive prospecting system within the first week of employment.• Developed a list of 3,000+ leads and implemented an automated sequence using Apollo.io, pushing qualified leads to Hubspot.

• Managed and optimized all marketing operations, including communication, advertising, analytics, and contact management systems.• Conducted full-system audits to improve efficiency and effectiveness across donor, customer, and marketing contact systems.• Implemented cost-effective solutions for organization administrators, ensuring budget-friendly operations.• Connected the organization to Google for Non-Profits products, including securing Google Ad Grants.• Configured Google Analytics and Facebook Meta Pixel tracking to monitor conversions and web traffic.• Developed and executed digital marketing strategies to promote ballet events and fundraising campaigns.• Integrated data from various sources into Google Looker Studio for comprehensive reporting and analysis.

• Led HubSpot optimization to design organization and enterprise customer onboarding, resulting in a 50% more efficient user journey.• Conducted enterprise user analysis and automated reporting processes.• Managed partner accounts using HubSpot, WordPress, and CrowdHub (web app platform).• Promoted specific Axis resources to parents, pastors, schools, and various ministries based on their needs.• Provided support for the enterprise specialist by building customized process maps for large-scale organizations.• Collaborated with Donor and Marketing teams to contribute to and help design year-end donor campaigns.• Identified customer friction points and proposed practical tech-based solutions to leadership.• Coordinated content via cloud storage and maintained a weekly upload schedule.

• Nurtured relationships and built a loyal customer base• Led a team in providing exceptional customer service producing a projected 20% growth in sales annually• Helped the shop to position itself competitively in the market and achieve its business goals and objectives• Engage the customer base in a friendly manner while preparing drinks in a timely fashion• Consistently observed and evaluated café procedures to improve shop efficiency

• Labor to further the vision and reach of local church planters in collaboration with neighborhood officials and mission teams• Gathered, assessed, and analyzed demographic data to address perceived needs of local communities utilizing various methodologies• Coordinated volunteer teams partnering with local leaders through renovation projects from concept to completion

• Created and maintained extensive databases to identify marketing and sales opportunities.• Efficiently gathered, mined, and analyzed data for targeted research projects.• Utilized both quantitative and qualitative methods to predict asset and issuer performance in various market scenarios.• Analyzed and evaluated research data to identify key market areas.• Prepared presentations for industry trade shows and Fortune 500 companies.• Organized and managed lead information using CRM software (Salesforce).