Patrick M. Email & Phone Number

Assist Bluegreen owners with servicing their ownership. Utilizing sales through service process.

Charleston, South Carolina, United States

Assist in training, presenting and closing sales for new Front Line Sales Specialists.

Charleston, Sc, United States

Demonstrating the value and importance of vacationing, traveling, spending quality time with family to new and perspective and new Bluegreen owners. Sharing Happiness!!!

Charleston, Sc, United States

Pantego, Tx, United States

Orlando, Florida Area

Orlando, Florida Area

•Supervise the day-to-day operations of the Call Transfer Division while maximizing vacation sales and call conversion percentage.•Train, monitor, counsel, and motivate agents while tracking attendance, schedule adherence, and sales performance.•Develop and implement creative training methods to assure team consistently meets and exceeds performance standards. •Give direction to Team Lead and mentor Team Lead to assist with the development of sales team, as well as the professional development of the Team Lead. •Review and generate reports- daily, weekly, monthly, for team stats and floor stats.

Orlando, Florida Area

Operational Management•As a Team leader responsible for scheduling and operations. Monitoring the team's performance on the sales floor, production by on the floor and call center to make sure that my team as well as the floor stays on schedule and meets their performance metrics.•Measuring and tracking performance of the sales team as well as performance of the individual agents through daily interaction of coaching, mentoring and call monitoring. •Providing feedback from coachings and follow up to make sure that the recommendations are being applied. Team Development•Responsible for the development of newly hired sales agents and teaching them how to effectively use and apply the sales process from the transferred call to sale. •Developing the team to ensure they consistently meet and exceed their performance metrics. Through a series of coaching, follow up coaching, and providing proper training material. And making sure that training recommendations are being applied. •Monitoring the individual team members to identify and schedule required training. Working side by side with my team to help assist agents in any way possible.Responsibilities•Reporting team performance to Inbound Director. •As the front-line for people management, including all human resources-related issues.•Responsible for conducting performance reviews. Responsible for gathering the information for the performance review and for conducting the review.•Responsible for hiring decisions and conducting interviews.•Responsible for implementing new production targets, performance metrics and processes as these are developed.

Orlando, Florida Area

As a park operations cast members my role was to help ensure guests have enjoyable experiences while visiting the Walt Disney World theme parks. Responsibilites included advising guests on which ticket packages to purchase, as well as operating park attractions, and ensuring guest areas are clean and show ready. As an Operations cast members I was able to have a direct impact on the Disney guests' experience.

Data Link Communications is a 3rd party Sprint Nextel Dealer responsible for all aspects of account management of small to mid-sized business as well as local govenment sector. As an Account Executive I was responsible for strategically identifying, prospecting and growing small to mid-market business accounts and/or State and Local Public Sector accounts.•My primary role for this position was to build a revenue generating sales pipeline, which mainly consisted of prospective accounts.•Working within a great team environment.•Working side by side with prospective customers as a professional consultant to analyze wireless business needs and make recommendations on solutions that will benefit the customer.•Used Sales Force as a crm tool to monitor, track, view pipeline and implement effective sales strategies for an effective campaign.