ENGL 1301 : Composition IENGL 1302 : Composition IIENGL 3309 : Professional WritingProduced material and provided instruction for both in-person and fully online courses using cross-functional solutionsProvided instruction using Canvas LMSAccessed and maintained records using EAB NavigateMet with students using ZoomConnected with students and co-workers using the Google Suite, Microsoft Office Suite, Outlook, and ContentManagement SystemsUtilized feedback effectively for continuous improvement of instructional methods and teaching techniquesTrained over 60 students in technical writing and to develop their skills to anticipate needs of their employers

Engaged in communication and collaboration with student writing. Tutored students in attentiveness, professionalism, and attention to detail in writing, and aided student learning with practical solutions and positivity.Provided technical information to students on essay writing, copyediting, and meeting university expectations for written work. Tutored students on various writing styles and academic expectations Assisted in integrating virtual tutoring software post-COVID Assisted in crafting post-COVID tutoring policies that focused on safety, accessibility, and productivity across a 25% increase in student clients Built and maintained the Writing Center YouTube page in accordance with university content management and marketing guidelines Edited and captioned YouTube channel videos in accordance with brand awareness and brand standards Used relevant office equipment for clerical work as needed Come up with creative solutions to reach new student clients and create consistent communication with all clients. Provide data management and customer service for student clients

Provide subject-specific content to help students through drop-in assistanceProvide technical assistance with MLA, APA, Chicago, and other essay formattingProvide technical assistance with Microsoft Office suite, Outlook, Google Office suite, and Microsoft WindowsRecognize the different learning styles and student preferencesCreate a professional and welcoming environment by modeling respect for students’diverse cultures, language skills, and experiencesUse active listening strategies to allow student to determine content and pace of tutoringUtilize listening and questioning strategies as the primary tutoring method to diagnosestudent needs and monitor progressParticipate in professional development activities to improve tutorial skill and continue togrow cultural competence and reflection skillsUtilize feedback and reflection to improve practiceRecognize primary role to help students become more confident, more successful, self-directed learnersBe direct and kind with students at the same timeProvide direct assistance in the use of equipment, learning objects, and materialsneeded for student successMake appropriate referrals to other campus and community resources as needed

Assist faculty member in the instruction of student in in-person and remote-learningAssist with grading of student submissions for essay assignments and daily homework assignmentsUse Canvas LMS system to communicate with studentsComplete classroom instruction with close supervision from faculty memberAssisting professors and departments with various administrative tasks.

Created a welcome environment through great customer servicePerformed clerical duties such as taking phone calls and transcribing messagesOperated office equipment such as copier, fax machine, and network phonesMaintained lab and office cleanlinessAssisted students with making appointments and operating PCsTrained on Microsoft Windows, Microsoft Office Suite, Google Chrome, Mozilla Firefox, and Email software

Electronic Sales Associates help customers select the right electronic equipment. Common tasks include providing information about products and promotions, answering to inquiries, preventing thefts, handling inventories, and keeping the store clean and organized.

Responsible for receiving merchandise, unloading or unpacking it, marking it with codes to be identified, stocking shelves, and helping customers place orders. Works in stores, warehouses, stockrooms, and other storage facilities. May involve heavy lifting.

Improved Maintenance Communication through issued Portable RadiosParticipated In the Safety TeamImproved Store-Wide Understanding of Safety ConcernsPreformed General Store Maintenance: (Sweeping, Mopping, Cleaning Restrooms, Etc.)Operated Maintenance Equipment: Auto scrubber, Scissor LiftOperated a Cash Register as NeededPreformed Customer ServiceTrained New Maintenance Associates (approx 4)Preformed Other tasks as assigned by Management

Prepared Meals and Food TraysServed Large Numbers of ClientsWashed DishesHelped Track and Receive Donations

• Greet and assist customers in a friendly and professional manner• Prepare and serve food and beverages according to company standards• Maintain a clean and organized cafe area• Monitor inventory and restock supplies as needed• Process transactions accurately and efficiently• Follow food safety guidelines and maintain sanitation standards• Provide excellent customer service and address any customer concerns or inquiries• Collaborate with team members to ensure smooth operation of the cafe• Adhere to company policies and procedures• Attend team meetings and training sessions as required

(“Ready, Set, Teach!” I & II)Assisted Elementary School TeachersTaught LessonsPerformed Clerical WorkRegularly Created and Published Professional Reports and DocumentationWorked with Children (2nd and 5th grade levels)