Patrick Middleton Email & Phone Number

Davenport, Florida, United States

Davenport, Florida, United States

Mount Dora, Fl

Directed a team of 5 Team Leaders and 125+ hourly associates to administer and achieve required financial results from $35 million in annual sales. Worked cross-functionally to design, implement, and continually improve strategies for delivering on customer promises in a high and repeatable level, and deliver the financial expectations for the business.Key Accomplishments:• Recruited, hired, and trained new store associates. Monitored team’s productivity by tracking and assessing customer service and quality metrics; identified performance gaps to create accountability and provided solutions for improvement. • Increased store sales and profitability by controlling replenishment processes, inventory and loss management, and scheduled retail promotions; currently tracking a 13% sales increase ($4.5 million) YOY. • Led general modernization and change management initiatives to increase the availability of the team to help guests.

Mount Dora, Fl

Led a team of 4 Team Leaders and 125+ hourly associates in all aspects of freight processing from trailer to the sales floor. Monitored logistics processes by reviewing weekly status and performance results with Team Leaders. Provided ongoing staff training and development to employees, including offering recognition and meaningful feedback. Championed a safe and secure culture by encouraging safe workplace behaviors. Key Accomplishments:• Established a cohesive, well-performing team built upon trust and accountability; maintained low employee turnover and high morale. • Expertly audited high dollar stocks such as electronics to identify and report any discrepancies to loss prevention.

Winter Park, Fl

Managed a team of 4 Team Leaders and 125+ hourly associates to enable a consistent experience for store guests by ensuring product was set, in-stock, accurately priced, and signed on the sales floor. Drove fulfillment goals in support of sales growth and total store profitability. Utilize your workload planning tools to complete all scheduled workload ensuring all orders are fulfilled to meet the delivery and service standardsKey Accomplishments:• Trained and mentored new Executive Team Leaders for professional success and career development. • Led inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all general merchandise areas of the store.

Winter Park, Fl

Delivered leadership for a team of 6 Team Leaders and 110+ hourly associates to oversee Hardlines, Softlines, and guest experience operations for the sales floor, Starbucks, and the Target Café. Focused on guest interactions and recovery to ensure employees were consistently exceeding guest service expectations. Key Accomplishments:• Advocated for physical and digital services and solutions; knowledgeable about capabilities and features that drove adoption, usage, and guest loyalty.

Orlando, Fl

• Successfully led 40+ employees to complete an experimental remodel of a full Target GM store• Trained and supervised 12 team leaders in a $20+ million a year Target location.

Master Of Business Administration - Mba, Management

Bachelor Of Arts - Ba

Activities and Societies: Phi Beta Sigma Fraternity