Manager of Patient Access, overseeing 4 Supervisors, 5 Team Leads, 94 PARs, 3 hospitals, and 5 Free Standing EDs. Responsible for budgets, hiring, compliance, data pulling, data analysis, employee evaluations/terminations, and general operations.

Assumed full responsibility for senior operations leadership and management and for ensuring that the overall mission, values, and strategies of the organization were consistently implemented and upheld. Coordinated and executed solutions for business needs/challenges to accomplish operational and project goals. Executed strategies that improved quality, productivity, accountability, communication, performance, and the delivery of service.• Conferred with management staff to develop budgets, proformas, and project plans, determine staffing needs, and to implement cost controls as well as to provide additional direction as needed to ensure positive outcomes.• Executed project plans to complete all projects within the timeline, quality, and budgetary requirements. Oversaw the development and submission to FDA Pre-IND plans regarding Pre-clinical Studies and Phase II Studies.

Held directly accountable for leadership and management of the operational team and for ensuring that the overall mission and strategies of the organization are consistently implemented and maintained. Coordinate and execute solutions for business needs/challenges to improve financial results while overseeing a diversity of projects, budgets, personnel, contract manufacturing organizations, contracts, timelines, and project plans.• Continuously monitor, track, analyze, and evaluate performance and overall operations to ensure adherence to the highest levels of productivity, efficiency, safety, and quality.• Fulfilled pre-clinical testing deadlines and abiding by FDA regulations.

Accountable for clinical competency, scheduling, and monitoring of the EMS Training Program. Responsible for QI/QA of student clinical reports. Responsible for preceptor orientation, communication, evaluation, assuring attainment of clinical skills for students, public relation events for the EMS program, and student compliance with immunizations. Responsible for making sure that each student is qualified/prepared to participate in the clinical environment. Prepared and maintained various records, reports, and files.• Coordinated, monitored and evaluated clinical experiences from the student’s, as well as the hospital’s, perspective.• Developed and presented laboratory practical scenarios, simulation, and skills curriculum.• Developed and fostered public relationships with surrounding hospitals, counties, cities, fire departments, and ambulance services.

Took incident command of scenes, made verbal reports to incoming units, made electronic reports post incident, and involved in fire investigations. Responded to fire alarms and extinguished fire; responded to calls for emergency medical services, render first aid and advanced life support; acquired and retained a thorough knowledge of the streets, buildings, water supply, unusual hazards of the district; performed various public education events; inspected buildings, documented violations and entered violations according to NFPA fire safety code; entered training, fire and emergency medical call summaries into the records management database systems; performed all work duties and activities in accordance with policies and procedures; worked in a safe manner and reported unsafe activity and conditions.• Promotion to Lieutenant/Paramedic 2009-2014• Lakewood SWAT Team/Tactical Medic Officer 2009-2010• President of the Pension Board 2007-2009• Life-Saving Award 2007• FEMA/USAR Plans Specialist 2007• FEMA/USAR Medical Specialist 2005-2006• Field Instructor 2002-2004