Patrick Mcgraw Email & Phone Number

Mequon, Wisconsin, United States

Mequon, Wi

Grafton, Wi

Waukesha, Wi

• Manage showroom office, serving as a liaison for partners specializing in residential bathroom & kitchen products for remodeling services. Manage online media profile accounts of the business through Angie’s List, Better Business Bureau, Home Advisor & Houzz.• Responsible for researching new products & materials, working with product partners to procure displays & materials for showroom location, providing project crew leaders with all product & installation information.• Project Manager for all contracted residential remodel accounts, responsible for ordering all installation materials needed, scheduling sub-contract work, tracking shipments, working with home owners throughout to give clear expectations & timeline of contracted work & service to be performed.• Sales lead management, responsible for screening & setting leads, traveling to homes providing timely, professional estimating of bathroom & kitchen remodeling. Estimating costs & profits with accurate measuring techniques, recognizing potential problem areas, establishing expectations & product preferences with home owners while identifying areas to upsell on product or scope. Responsible for more than $800,000 in remodeling sales contracts since January 2016.• Client relations provided in a professional, personal, manner from point of first contact to project end, securing positive customer reviews of services, referrals & future repeat business.

Waukesha, Wi

Badger Bath & Kitchens of WI, LLC dba Re-Bath in Waukesha provides expert bathroom and kitchen remodeling sales and installation services in the greater Milwaukee area. Re-Bath, a current authorized service provider partner of the Home Depot, is a nationally recognized manufacturer of bathroom products such as DuraBath SSP bathtubs, liners, shower bases and complete remodeling installation services. In conjunction with Re-Bath's national brand products, Badger Bath & Kitchens of WI partners with Kohler, Delta, Arizona Shower Door, Ceasarstone, Carstin Brands, Bertch and Americana Capital in providing the highest quality, complete, remodeling experience for our customers.

Milwaukee, Wi

Clinic Manager for Madison Medical Affiliates' Water Tower Medical Commons specialty clinics: Allergy, Dermatology, Gastroenterology, Pulmonology, Surgery, Urology. Direct report for 35 employees and liaison for 13 specialty providers. • Managed all on-boarding of new hire employees including recruitment, interviewing, hiring, and writing job descriptions for all administrative and clinical roles. Documented and conducted all employee performance reviews & appraisals. • Met all Meaningful Use requirements for 2013, 2014 & 2015, while also implementing CPOE, Medication Reconciliation & CSMConnect patient portal initiatives within Cerner Powerchart electronic health record.• Held routine rounding sessions with clinic staff and patients to ensure satisfaction and identify areas for needed improvement. Responsible for all conflict resolution, staff payroll approval, disciplinary action and scheduling.• Responsible for ordering medical, pharmaceutical and office supplies for all specialty areas, including record keeping, review and authorization on all invoices. Operated strictly and consistently within each fiscal year budget.• Responsible for compiling capital item requests and presenting arguments in support of clinic needs. Coordinated purchase of new capital equipment for our urology clinics, bringing new services and treatment options to our patients and physicians. Coordinated aesthetic redesign of and additions to clinics.• Created phone scripting that was adopted by all MMA locations for employee voicemail & greetings.• Promoter of a positive, healthy work environment for all staff teams.

Mequon, Wi

Responsible for the recruitment, interviewing, hiring and training of clinic staff. Lead contact for staff regarding clinic processes and computer systems. Manage staff scheduling, time off requests and ordering of medical supplies for the clinic. Physician liaison working with pharmaceutical and health care representatives. Responsible for financial record keeping and depositing of all funds collected from patients in the clinic.

Mequon, Wi

Administrative Assistant to Scott A. Jorgensen, MD. Responsible for daily clinic patient schedule, phone triage, documentation of patient conversations and records as well as authorizing medication refills as needed and obtaining prior authorizations for outpatient procedures. Also managed patient insurance registration and verification prior to and at time of service.

Radio Personality, on-air, for Alternative Rock Station, FM 102.1 WLUM. Performed live broadcasts, made public appearances, conducted live interviews, and completed advertising production. Previously I served as an intern with the promotions department, working my way into a part-time promotions position and eventually a part-time board operation role prior to my time as an on-air talent.

Mass Communication/Media Studies

High School Diploma