Patrick Sullivan Email & Phone Number

-Support the Rivian Authorized Service Provider Network, a third-party (3P) service ecosystem for Rivian fleet customers. -Responsible for the day-to-day administration of all network elements of third-party service centers.

-Responsible for research and analysis of emerging security threats which could impact Daimler’s employees, company assets or operations worldwide-Identifies & monitor emerging threats, such as crime, social & political activism, and terrorism-Conducts initial risk-based assessment of potential violations submitted through Daimler’s whistleblower system/ Speak-Up platform, via HR hotline or email tip-off. -Leads or establishes corporate security policies or procedures-Initiated and successfully led the implementation of case management software for Corporate Security North America at DTNA, enhancing operational efficiency and streamlining incident tracking and resolution processes-Researches and prepares detailed threat assessments and advisories for specific locations of interest to the company-Collaborate extensively with stakeholders in Daimler’s EMEA and APAC regions-Analyzes sudden changes, or developing trends, both domestically and internationally-Prepares and disseminates travel security strategy information to employees-Lead compliance team in monthly meetings regarding updates to Code of Conduct policy-Acts as an advisor to management and key external stakeholders on job field related projects-Uses analytical thought to independently solve complex problems with minimal guidance and identify solutions -Maintain and update Workplace Violence Prevention and Active Shooter policy for DTNA, LLC.

• Communicated and monitored rail loading guidelines and procedures of finished vehicles transported to over 90 countries.• Utilize vLookup and Excel Pivot tables to manipulate large amount of data to perform analysis, operation reporting and ad hoc queries.• Worked with Daimler Global Transportation group to implement worldwide quality standards• Involved in creating ad hoc analysis and reports for Senior Managers and Executive Management.• Analyze and create technical written documents that summarize Logistics procedures.• Managed MBUSA “Operations Manual for Carriers” (Truck, Rail and Ocean)• Analyze complex ideas and proposals to develop root cause correction analysis.• Work with off-site teams to complete timely tests and facilitate model launches.• Create PowerPoint decks to produce clear concise and professional presentations for Management.• Develop reporting and monitoring systems for NAFTA to ensure comparable worldwide results.• Provide input to worldwide procurement tram on quality and process requirements to include in carrier contracts.• Managed and conducted periodic audits of 3rd party logistics service providers (3PLs).• Participate in Daimler/MBUSA's Steering Committee meetings.

Greater Atlanta Area

• Provided analytical support and expertise in data collection and dashboard on Tableau Desktop.• Increased revenue by 40% average with use of Tableau to support action plans created for Dealers and Dealer Groups.• Utilized Tableau and Excel Analysis to create KPI and scorecard to improve profitability for Dealers and MBUSA.• Specialized in Financial Modeling working alongside Dealer Principal and GM to assess deficiencies, profits and losses of the Aftersales business in regards to parts purchases and service repairs.• Maximized revenue creating action plans to service vehicles under Mercedes-Benz's OEM warranty.• Created PowerPoint decks for professional presentations to Dealer Groups such as Group 1 Automotive, AutoNation, Sonic Automotive, and Fletcher Jones.• Worked cross-functional to incorporate data analytics to predict and mitigate dealership compliance high risk areas.• Implemented and executed action plans and training webinars for dealers.• Developed customer relationships with dealers and vendors to create a focused solution.

Greater Atlanta Area

• Created process to capture, integrate and maintain data supporting field information applications.• Trained and coached company personnel to recognize fraud and refer to SIU for investigation.• Interviewed business users to gather business and data requirements for new analytic applications and enhance existing applications.• Ran background checks of individuals to obtain data on character, financial status and personal history.• Conducted timely investigations of suspected fraudulent claims using interviews and databases such as TLOxp, ISO ClaimSearch and LexisNexis.• Conducted PowerPoint presentations describing security concerns on topics of fraud.• Responsible for initiating formal process of referrals to State Insurance Fraud Department.• Assigned and monitored vendors throughout investigation of claim

Tucker, Ga

Homicide Detective:- Investigate homicides and other violent crimes by collecting and analyzing evidence, interviewing witnesses and suspects, and coordinating with forensic specialists.- Prepare comprehensive case reports and present findings to prosecutors.- Testify as an expert witness in court proceedings.- Collaborate with other law enforcement agencies and task forces as needed.S.W.A.T. Operator:- Serve as a tactical member of the department's Special Weapons and Tactics (S.W.A.T.) team.- Respond to high-risk situations, such as hostage situations, barricaded suspects, and high-risk warrants.- Demonstrate expertise in specialized weapons, tactics, and equipment used in S.W.A.T. operations.- Maintain peak physical fitness and proficiency in defensive tactics and marksmanship.Field Training Officer:- Provide comprehensive training and guidance to newly hired police officers during their field training program.- Evaluate trainees' performance, identifying areas of strength and areas requiring improvement.- Ensure trainees understand and adhere to department policies, procedures, and best practices.- Serve as a mentor and role model for trainees, fostering their professional development.Hostage-Crisis Negotiator:- Respond to critical incidents involving hostage situations, barricaded suspects, or other high-risk scenarios.- Utilize advanced communication and negotiation techniques to de-escalate volatile situations and resolve conflicts peacefully.- Maintain composure and professionalism under extreme pressure.- Collaborate with tactical teams, incident commanders, and other stakeholders during crisis situations.

Snellville, Ga

Detective Duties:- Investigate a variety of criminal cases, including but not limited to homicides, robberies, assaults, and property crimes.- Collect and analyze evidence, conduct interviews with witnesses and suspects, and collaborate with forensic specialists.- Prepare comprehensive case files and reports, documenting findings and evidence.- Testify in court proceedings as an expert witness, presenting evidence and findings.- Coordinate with other law enforcement agencies and task forces as needed during investigations.- Maintain up-to-date knowledge of investigative techniques, legal procedures, and relevant case laws.S.W.A.T. Operator Duties:- Serve as a tactical operator on the department's S.W.A.T. (Special Weapons and Tactics) team.- Respond to high-risk situations, such as hostage scenarios, barricaded suspects, high-risk warrant services, and other critical incidents.- Demonstrate expertise in the use of specialized weapons, tactics, and equipment utilized by the S.W.A.T. team.- Maintain peak physical fitness and proficiency in defensive tactics, marksmanship, and other tactical skills.- Participate in regular training exercises and scenarios to enhance team readiness and operational capabilities.- Assist in the planning and execution of S.W.A.T. operations, ensuring adherence to established protocols and procedures.

Tucker, Ga

- Attend training sessions as required to enhance skills and knowledge regarding department operations, job performance, policies, procedures, codes, and criminal/civil case law.- Read professional literature and training materials, complete tests and skills assessments, and obtain and maintain professional affiliations.- Enforce all applicable codes, ordinances, laws, and regulations (both traffic and criminal) to protect life and property, prevent crime, and promote security.- Detect and deter criminal activity through patrols, responding to dispatched calls, issuing citations, and apprehending, arresting, and processing criminals, fugitives, and offenders as appropriate.- Provide assistance and backup support to other officers and agencies as necessary.- Conduct preliminary investigations by interviewing victims, complainants, and witnesses, gathering information and evidence, securing crime scenes, and preparing investigative reports and sketches.- Participate in court activities and testify in judicial proceedings as required.- Perform rescue functions at accidents, emergencies, and disasters, which may include lifting, dragging, or carrying people away from dangerous situations, securing/evacuating people from particular areas, administering medical aid, or extinguishing small fires.- Perform duties such as monitoring and responding to calls for assistance, investigating accidents and reported crimes, interviewing citizens, conducting searches, pursuing fleeing suspects, subduing resisting suspects, effecting arrests, and processing and transporting prisoners.- Inspect and maintain assigned police vehicle, uniform, weapons, and equipment.- Create and maintain positive public relations with the general public.- Attend shift meetings, training sessions, and seminars as required to remain knowledgeable of departmental operations and stay current with changing policies, procedures, codes, and criminal/civil case law.

Greater Atlanta Area

Patrol and Security:- Conduct vehicle and foot patrols to maintain a visible presence and ensure the security of MARTA's facilities and transportation services.- Perform security checks, traffic control, crowd control, and assist individuals in distress, including providing emergency medical care when necessary.Law Enforcement and Investigation:- Carry out apprehension and arrest procedures in accordance with legal guidelines.- Issue warnings and citations for violations.- Investigate accidents, complaints, and incidents.- Preserve crime scenes and gather evidence.- Testify in court proceedings when required.Equipment Operation and Maintenance:- Operate communications equipment and police vehicles proficiently.- Follow established procedures regarding the use of firearms and the use of force.- Maintain equipment in excellent working order, ensuring readiness for duty.Reporting and Documentation:- Prepare and submit accurate police reports, documenting incidents and actions taken.- Successfully complete all required training programs and maintain up-to-date knowledge and skills.- Adhere to the MARTA Police Services Dress Code and professional standards.Public Interaction and Customer Service:- Communicate effectively with the public, answering questions and addressing complaints or problems in a tactful and diplomatic manner.- Strive to meet MARTA Police Services' goals to provide a customer-oriented, safe, and secure transit system.Legal and Procedural Knowledge:- Acquire and demonstrate comprehensive knowledge of federal regulations, local ordinances, state laws, and MARTA Police emergency and safety procedures relevant to the role.

Greater Atlanta Area

Coverage Analysis:• Thoroughly review and interpret insurance policies to determine coverage applicability for submitted claims.• Analyze policy language, endorsements, and exclusions to identify coverages and limitations.Liability and Damages Evaluation:• Evaluate liability by gathering and reviewing relevant evidence, documentation, and witness statements.• Assess the extent of damages and losses incurred by the insured.• Establish accurate reserves throughout the life of the claim file based on liability and damage assessments.File Management and Diary System:• Maintain and manage a comprehensive diary system to ensure timely and efficient handling of assigned claims.• Monitor and update the diary system to track important deadlines, follow-ups, and next steps.Communication and Reporting:• Provide regular file updates and reserve information to brokers, insureds, and underwriters when appropriate.• Effectively communicate with all parties involved, including adjusters, experts, and legal counsel.Mediation and Dispute Resolution:• Attend mediations and negotiations to resolve claims disputes and reach fair settlements.• Prepare and present compelling arguments and evidence to support the company's position.Roundtable Participation:• Participate in roundtable discussions with peers and managers to review reserves and develop strategic approaches for complex claims.• Collaborate with the team to identify potential risks, trends, and opportunities for process improvement.Litigation Management:• Effectively manage the litigation process for assigned claims, ensuring timely and cost-effective outcomes.• Oversee and collaborate with defense counsel, providing guidance and monitoring progress.

Greater Atlanta Area

Claim Investigation and Resolution:- Investigate, evaluate, and resolve assigned auto material damage claims promptly and efficiently with minimal oversight.- Determine proper policy coverages and apply best claims practices to conclude cases according to company guidelines.- Open, close, and adjust reserves in accordance with company practices to ensure reserve adequacy.- Recommend special reserves where necessary, aligning with corporate reserving guidelines.- Adhere to file conferencing notification and authority procedures.Industry Knowledge and Continuous Learning:- Maintain current knowledge of insurance and applicable product/services, court decisions impacting the claims function, current guidelines, and policy changes and modifications.- Attend seminars, training sessions, and other professional development opportunities as required.- Stay up-to-date with local industry repair procedures and local market pricing for auto body repairs.Reporting and Collaboration:- Submit severe incident reports, reinsurance reports, and other information to claims management as needed.- Partner with the Special Investigations Unit and Subrogation teams to identify fraud and subrogation opportunities.Customer Service and Mentorship:- Deliver an outstanding customer service experience to all internal, external, current, and prospective Nationwide customers.- Mentor less experienced claims associates and assist with training/presentations as assigned by claims management.Professional Conduct:- Make decisions within delegated authority, adhering to company policies and procedures.- Maintain high standards of professional conduct consistent with the delivery of superior service.

Greater Atlanta Area

Claims Adjuster (Body Repair):- Investigate, evaluate, and resolve auto material damage claims, with a concentration on body repair claims.- Assess vehicle damage and determine the appropriate repair or replacement strategy.- Estimate repair costs and negotiate with body shops to ensure fair and reasonable pricing.- Maintain thorough documentation and adhere to company policies and procedures.- Provide exceptional customer service and communicate effectively with policyholders, body shops, and other parties involved in the claims process.- Stay up-to-date with industry trends, repair techniques, and pricing in the auto body repair field.Auto Fire & Theft Investigator:- Conduct investigations into suspected fraud cases related to auto fires and thefts.- Analyze evidence, review documentation, and interview relevant parties to determine the circumstances surrounding the incidents.- Collaborate with law enforcement agencies, fire departments, and other relevant authorities when necessary.- Prepare comprehensive reports detailing findings and recommendations.- Identify patterns and trends in auto fire and theft cases to help prevent future occurrences.- Provide expert testimony in court proceedings when required.Additional Responsibilities:- Maintain accurate and up-to-date records, including case files, documentation, and correspondence.- Continuously improve knowledge of insurance policies, regulations, and best practices in claims handling and investigation.- Participate in training and professional development opportunities to enhance skills and expertise.- Mentor and provide guidance to less experienced claims professionals as needed.

Greater Atlanta Area

• Achieves commercial sales and growth objectives within territory assignment in support of Division, Region, and Company goals. • Develops a local strategy and business plan for meeting individualized territory objectives, including identifying, analyzing, prioritizing, and targeting existing and potential retail outlets within geographic territory for product sales opportunities. • Develops strategy for product and POS material placements to optimize sales and market visibility. • Achieve customer/consumer engagement skills certification and consistently demonstrate mastery within Territory. • Builds client willingness and capability to collaborate with the Company on key business fundamentals and drivers to accelerate the transformation of the tobacco industry, and to increase market share. • Develops and maintains business relationships with local chains and distributors to increase sales and promote Reynolds brands through personal correspondence and influence, retail visits and presentations. • Sell/execute the 5Ps of presence, pricing, promotion, product, and personal selling to customers and adult nicotine consumers. • Analyses territory to identify and negotiate contracts with new retail customer opportunities. • Collaborates with Division Manager on territory-specific customer and sales planning, company product initiatives, and improving market share within the territory.