Patrick Mccaffrey Email & Phone Number

· Assist with maintaining staffing levels including acting as hiring manager for various roles as well as creating and executing training plans. · Implement a tracking system of all internal feedback received from staff members and distribute to relevant parties to address concerns. · Provide performance management and conflict resolution for staff members.

· Oversee day to day operations of the Frontline Visitor Experience team for admissions, membership sales, facilitation, and wayfinding inside the museum.· Supervise 11 ushers assisting with performances and lectures across the museum, and provide Front of House duties including resolving escalated customer service issues, maintenance of ticket scanners.

· Serve on a team of up to 10 supervisors to oversee 49 staff members and daily floor operations including crowd control for entry into exhibitions, training newly hired staff, and providing coaching and support to staff when dealing with customer service issues.· Act as a liaison between the Visitor Experience and Membership departments and serve as a.

· Supervise a team of up to 7 Visitor Experience Ambassadors while overseeing day to day operations including staff scheduling, end of day reconciliation, and resolving escalated customer service issues.· Collaborate with other departments on projects including updating maps and signage for current and upcoming exhibitions with the Design team.

· Responsibilities include ticket sales for entrance into the museum, sales of memberships, as well as the sale and distribution of audio guide devices, and help facilitate check-in of groups both with and without reservations.· Also assist with both crowd control and as an information resource for visitors (including directions, exhibition knowledge, and.

Wainscott, NY

· Tasks include meeting with clients, assisting co-owners with scheduling, paperwork, bookkeeping, and billing.

New York, NY

· Worked to create a living-learning community through floor programming for 55 First-Year residents. · Worked to enforce the department’s policies and procedures by serving on duty for a building of 680 residents, which also involves serving as a crisis responder including hospital transports.· Executed multiple administrative tasks including documenting.

Bachelor’S Degree, Power, Propaganda And Political Image

· Concentration focused on the intersections of media and politics, and the effects each industry has on the other.

Latin American Studies

· Spent Sophomore Spring semester abroad in Buenos Aires, Argentina · Immersion in Argentine culture, politics and history, as well as.