Patrick Becker Email & Phone Number

Lenexa, Ks, Us

Kansas City, Missouri, United States

Providing Project Management support to Enterprise Projects as part of the Blue KC EPMO team. This support includes planning, organizing, and managing medium to large scale projects for successful delivery of objectives, on time and within budget. Initiating, engaging, and motivating cross-functional teams to deliver results. Identifying and mitigating risk and escalating as needed. Tracking progress and driving documentation to support project needs. Ensuring end to end leadership for implementations, integration, business readiness and communications.

Lenexa, Kansas, United States

- Planned and led rollout efforts of the Clarity PPM solution throughout Emerson’s North and Latin America systems and solutions centers. Coordinated scheduling with stakeholders, documented requirements for system configuration, and conducted end-user training sessions. Additionally provided on-site support for user transition onto the PPM solution. - Assumed overall managerial responsibilities for the Clarity PPM solution at Emerson starting in 2016 as part of the Global PMO Organization. Clarity PPM solution had ~ 9,000 users that primarily leveraged its Project and Resource Management, Time Management, Schedule Management, and Reporting product features for external customer project governance.- Coordinated with IT to plan and complete multiple Clarity PPM upgrades to remain in compliance with vendor support and maintenance requirements. Clarity PPM had numerous integrations with Emerson business systems that required significant planning and testing. - Served as primary contact with vendor (CA, Broadcom) for all maintenance and support related items. Participated in regular vendor innovation sessions to foster enhancements to the Clarity product. Led monthly reviews with vendor Account Management to foster alignment and ensure case management awareness.

Kansas City Metropolitan Area

- Provided overall client support and leadership surrounding a RFP evaluation and selection for a Software Development Life Cycle assessment for a Telecommunications company with multiple professional services vendors responding. The 60 day SDLC assessment resulted in a new enterprise COTS solution to address client transition and separation requirements with its’ parent company. - Provided client IT Project Management responsibilities for transition efforts off legacy SDLC infrastructure and onto the new COTS solution – CA Clarity v7.5.3 software. Project team consisted of multiple professional services integrators leveraging rapid installation, configuration, and deployment cycles. Successfully implemented Clarity solution and transitioned off legacy infrastructure under the $4.9M budget and 60 days ahead of schedule. Additional project responsibilities provided: Led technical delivery and conversion efforts with vendor installers, managed integration requirements, developed deployment support model, and coordinated desktop client software rollout of Open Workbench to ~ 1000 end users. - Provided IT Project Management responsibilities conducting a COTS upgrade impact assessment to assist client with evaluation of new software release capabilities and related architecture modifications.

Kansas City Metropolitan Area

- Provided Project Management responsibilities implementing a $90M+ Call Center Relay Services contract for the speech and hearing impaired. Successfully supported the implementation of an Avaya switch and the development of several new call center processing applications to support various contractual obligations. Core competencies included: project scheduling (MS Project 2002) utilizing the EDP development framework, managed issues & risk advisories for senior management, and administered the project’s $8M budget to ensure overall fiscal compliance. Effectively provided communications to the 15+ member project team in support of the project’s phased implementation approach. - Managed the rollout of a contingency solution to satisfy contractual requirements for providing true Caller ID functionality to Relay Services customers. Successfully planned (MS Project 2002) and implemented the feature across 8 Relay Service Call Centers for 35 customer contracts. Provided central project coordination to multiple client teams during the 7 month development and implementation lifecycle which completed in May 2005. - Developed a standardized internal budget template in Q4’04 to assist client project managers in managing and monitoring project finances. Supplied thought leadership surrounding the supporting processes and procedures for compiling, tracking and monitoring project budgetary controls. Efforts helped enable improved compliance with monthly variance requirements during 2005.

Kansas City Metropolitan Area

- Managed 2 business process improvement & re-design initiatives (MS Project 2002) for a telecommunications company utilizing Six Sigma quality based management techniques and disciplines. During the 15 week engagement, both initiatives successfully completed three senior executive management quality phase reviews. - Lead business unit responsibilities for a strategic VoIP push-to-talk product offering. Managed the Customer Service portion (MS Project 2000) of the product implementation, including: requirements definition, analysis, testing, implementation and post-launch/operational support during the 9 month engagement. Product successfully launched nation wide in Q4 2003. - Modeled multiple wireless IP services in a strategic billing lab environment demonstrating usage based revenue sharing and sponsorship relationship models. Successfully managed (MS Project 98) and coordinated client and multiple vendor teams throughout the 3 month lifecycle from concept to demo for a telecommunications company.

Kansas City Metropolitan Area

Manager Oct 1999 – Feb 2000; Sr. Consultant Oct 1996 – Sep 1999; Consultant Aug 1994 – Sep 1996- Managed (MS Project 98) billing software package evaluation on Portal’s Infranet v6.0.1 for a start-up IP network service provider. Provided leadership for product catalog determination and service configuration using the related Portal client tools during the 3 month engagement. - Provided business process analysis and managerial support assisting a wireless provider on a convergent billing initiative with a long distance provider. Successfully led the data exchange team for 14 months, concentrating on critical data components to satisfy sales, service, and billing requirements between inter-company divisions. - Provided leadership & system analysis assisting a telecommunications company in defining and analyzing their OSS business requirements to enable electronic Pre-Order / Order provisioning and Trouble Administration. Additionally, led an initiative to establish a Change Control Process for communicating and managing changes with the RBOC.