I strive for operational excellence and I excel in leading dynamic teams to deliver exceptional results. I combine my commitment to quality and customer satisfaction, with data-driven decision making and an eye for optimizing processes in order to boost productivity and efficiency. I have developed strong leadership acumen, project management expertise, and an eye for continual results-driven improvement. I have had to be versatile and learn to adapt quickly in dynamic environments as an operations professional and I am a strong fit to contribute to your organizations success.Operations Director | Project Managementpatrickwsmith80@gmail.comCore CompetenciesOperations ManagementProject ManagementData AnalysisProductivity ImprovementData Driven Decision MakingVendor ManagementProblem SolvingLeadershipBusiness DevelopmentAnalytical SkillsMarketing StrategyProduct DevelopmentProduct launchLogistics ManagementA great example of having to be versatile and creative was the time we had less than 48 hours to move our entire online business operations from one CRM to another. We had been using a custom CRM solution to handle all of our customer data, orders, shipping and inventory, as well as our front end website. After several years, the company went belly up, we had no idea because we didn’t have much reason to communicate directly with them, their system was pretty good. It wasn’t until I received a call from one of the tech people letting me know the hosting would be shut down in 48 hours. That meant I had 48 hours or less to find a new solution and move my entire online infrastructure. Long story short, I was able to research, find, and implement an entirely new solution within those 48 hours and we made a seamless transition from the old platform to the new one.Please contact me directly at 214-243-4336 or email at patrickwsmith80@gmail.com for any available openings in operations management or project management roles.