Patrycja Pańczyk Email & Phone Number

Stavanger, Rogaland, Norwegia

- Project development and creative support- Sales and pitch support- Content marketing and design for various channels- End-to-end project management, including on-site coordination- Destination research and site inspections- Organizing fairs and sales missions- Efficient supplier management- Providing backoffice support

Bergen, Vestland, Norwegia

- Managing and supervising day-to-day guide acquisition for assigned calls,- Planning and executing a recruitment process to ensure an adequate number of guides,- Creating guide courses, designing training sessions, and providing support to new guides during onboarding,- Compiling guide contracts,- Maintaining regular communication with guides regarding their employment status and offering assistance in various situations,- Conducting pier dispatch for calls within the region,- Independently coordinating buses with the bus coordinator (if available),- Greeting and collaborating with the Tour Manager from ship

Bergen, Vestland, Norwegia

**Temporary work for three months while also fulfilling my main position in this company, which is Guide Coordinator- Preparation and management of excursions for cruise ships in the ports of Bergen and Kristiansund,- Coordinating collaboration with suppliers, transportation companies, and guides (or external guide service providers),- Maintaining ongoing communication with the Ship's Tour Manager, as well as the personnel working at the cruise line's headquarters,- Proposing solutions that align with both client preferences and company objectives, making adjustments to the daily schedule to optimize guide activities and bus rentals.

Poznań, Woj. Wielkopolskie, Polska

- Implementing the tourist product (planning tours at all stages, including routes, attractions, accommodation, coordinating guide, purchasing attraction tickets, maintaining continuous communication with our partners),- Developing new tourist products and preparing initial cost estimates,- Managing the destination - overseeing payments, maintaining ongoing communication with hotel representatives, and providing on-site assistance,- Compiling bus and hotel lists

Poznań, Woj. Wielkopolskie, Polska

- Coordinating the departure of Polish employees to Germany,- Providing support to employees during their tenure on long-term projects, assisting with official and formal matters,- Maintaining regular communication with the client for whom the employee is working,- Managing employee accommodation, including liaising with landlords and handling bill payments,- Collaborating closely with the recruitment, human resources, and sales departments.

Alanya, Antalya, Turcja

- Greeting Polish tourists in Turkey,- Managing transfers and delivering essential information about the destination,- Leading optional excursions,- Providing assistance during emergencies throughout their stay.