Patrick Stead Email & Phone Number

Calgary, Alberta, Canada

My role with UFA exists to find solutions for fuel and lubricant needs in a wide variety of industries. Whether you are looking for onsite fuel storage or access to our network of cardlock locations I can match you company to the right solution. In partnership with Shell Canada, we provide a reliable source of premium lubricants in a variety of package.

Calgary, Alberta, Canada

• HUDSON’S BAY​2017- PRESENTDVP GENERAL MANAGERDOWNTOWN #1114, Calgary, AlbertaReporting to the Regional Vice President, managing a 450,000 square foot facility over seven selling floors. This is a very challenging.
• Assessed the existing leadership team. Restructured and recruited experienced HBC managers to support sales and drive HBC culture. Created 6 new lead roles to strengthen leadership and support
• This role is requires strong leadership skills to manage the landlord / tenant relationships of Neo Financial, Subrosa Night Club, Guild Restaurant a 70,000 sqft Hudson Event space and 45,000 e-commerce fulfillment.
• Developed multiple associates and managers into progressive leadership roles.
• Challenged with a 27% office vacancy focused all training and development towards providing excellent customer service which resulted in being consistently a top 5 store in HBC
• Lead a 65% RIF through Covid-19. This drastic changes required a reimagined way of working and an even strong culture of team appreciation while keeping everyone and the public safe.

Calgary, Canada Area

• HUDSON’S BAY​2015- 2017GENERAL MANAGERSUNRIDGE MALL #1150, Calgary, AlbertaReporting to the Regional Vice President, managed a 142,000 square foot retail facility. My role in this location was to assess and align all.
• Recruited a new leadership team that aligned skills and leadership culture
• Developed a structure of department leads who were ready now back up Sales Managers
• Achieved the strongest credit results in the company in Fiscal 2016
• Delivered the highest associate engagement score in the Western Region
• Continued driving entertainment and gala strategy that delivered over $150k of cosmetic sales in one day

• Leveraging my existing relationships with live goods vendors, opened a seasonal Garden Centre selling annuals, perennials, trees and shrubs.
• Built relationships with customers and committed to always having what they were looking for in stock or available
• Trained and developed several staff to run the day to day operations.
• Peak sales year of $275,000 over 3 months.

• CANADIAN TIRE CORPORATION​2011 TO 2013CANADIAN TIRE #419, Calgary NorthGENERAL MANAGER​(2011 TO 2013)Reported to the Associate Dealer, managed a 30 thousand square foot retail facility with a 28 thousand square foot.
• Implemented proper store structure that leveraged existing associates’ skills
• Created an effective budget addressing all wage cost and employee base concerns
• Reduced discontinued product mix from 14% to 6% through effective merchandising
• Created an engaged associate base, reducing employee absenteeism by approximately 95%
• Reversed negative sales trend through increased presentation standards and customer service standards to top quartile performance

• Reported to the Regional Vice President, managed a dynamic team of Store and Assistant Store Managers in 7 locations in Calgary, Southern Alberta and British Columbia. Created an engaged and results focused team of.
• Delivered a 3.1% sales increase in 2010, third largest in the Western Region
• Managed store and district expenses which exceeded company expectations
• Reduced financial loss through effective store controls and consistent execution of loss prevention programs
• Balanced store teams to maximize individual leadership characteristics with team dynamics in each location
• Successfully managed 25 Managers and over 400 associates

• Reported to the District Manager, began as an Assistant Manager and was quickly promoted to Store Manager of an operationally challenged location. Within six months, this store finished with a positive sales increase.
• Managed a sales increase from 10 million to 15 million in three years leading the company in growth
• Trained, developed and mentored new managers in the Calgary market ensuring operational consistency
• Recognized for excellence in fundraising during the Sunshine Dreams for Kids and Canadian Women’s Foundation charity events
• Facilitated Winners training programs and co-created training programs for new associates and managers
• Trained in Health and Safety, Work Place Violence, Loss Prevention, Insurgency Training, Positive Associate Relations, Leading Others, Leading Self

• Reported directly to the Associate Dealer, managed the entire building process of a new facility. Recruited all new associates, managers and technicians required to open in a new market. Opened ahead of schedule with.
• Delivered top quartile results in all retail operations
• Managed store ordering, placing deal, and promo ordering
• Developed and coached a high performing team with little associate turnover
• Executed consistent presentation standards above the regional expectation
• Created a successful live goods business grossing over $450 000 in new sales

Reporting to the General Manager turned an operationally challenged 110 thousand square foot location into a country leading, profitable location. This change positioned the store for superior growth.

Management Diploma, Management

Education record