Patrick Stead Email & Phone Number

Calgary, Alberta, Canada

My role with UFA exists to find solutions for fuel and lubricant needs in a wide variety of industries. Whether you are looking for onsite fuel storage or access to our network of cardlock locations I can match you company to the right solution. In partnership with Shell Canada, we provide a reliable source of premium lubricants in a variety of package sizes including bulk delivery. Book a call with me to learn more about how UFA can support your business with productivity and cost saving solutions.

Calgary, Alberta, Canada

HUDSON’S BAY​2017- PRESENTDVP GENERAL MANAGERDOWNTOWN #1114, Calgary, AlbertaReporting to the Regional Vice President, managing a 450,000 square foot facility over seven selling floors. This is a very challenging facility with aging infrastructure that requires a strong knowledge of facility maintenance. • Assessed the existing leadership team. Restructured and recruited experienced HBC managers to support sales and drive HBC culture. Created 6 new lead roles to strengthen leadership and support• This role is requires strong leadership skills to manage the landlord / tenant relationships of Neo Financial, Subrosa Night Club, Guild Restaurant a 70,000 sqft Hudson Event space and 45,000 e-commerce fulfillment centre for The Bay.• Developed multiple associates and managers into progressive leadership roles.• Challenged with a 27% office vacancy focused all training and development towards providing excellent customer service which resulted in being consistently a top 5 store in HBC• Lead a 65% RIF through Covid-19. This drastic changes required a reimagined way of working and an even strong culture of team appreciation while keeping everyone and the public safe.• Finished the spring 2022 season top 3 in all measurable KPI’S and delivered a class leading shrink result of 0.46%

Calgary, Canada Area

HUDSON’S BAY​2015- 2017GENERAL MANAGERSUNRIDGE MALL #1150, Calgary, AlbertaReporting to the Regional Vice President, managed a 142,000 square foot retail facility. My role in this location was to assess and align all processes to the HBC standards while rebuilding the culture with the associates and managers. Sales Volume 18.5M• Recruited a new leadership team that aligned skills and leadership culture• Developed a structure of department leads who were ready now back up Sales Managers• Achieved the strongest credit results in the company in Fiscal 2016• Delivered the highest associate engagement score in the Western Region• Continued driving entertainment and gala strategy that delivered over $150k of cosmetic sales in one day• Provided a safe workplace by developing a strong asset protection team. This team finished 2016 ranked 3rd in the entire organization on all KPI metrics HUDSON’S BAY​2013- 2015GENERAL MANAGERSOUTHCENTRE MALL #1164, Calgary, AlbertaReporting to the Regional Vice President, managed a 145,000 square foot retail facility. Started as a Manager at Large and was quickly promoted to General Manager within 2 months. This is the 16th largest volume store in the organization at 38.5M.• Promoted twice within the first 6 months• Delivered top 3 EBITDA and sales results in Region 1 for Fiscal 2013 and 2014• Created a highly productive team of customer service focused managers who understand how to deliver on the companies expected results and KPI’S• Elevated associate engagement and company pride by actively listening to the ideas of over 200 staff• Developed an entertainment and gala strategy that delivered a 208% comp. increase in cosmetics while picking up an additional 125k in sales in a single day.

Leveraging my existing relationships with live goods vendors, opened a seasonal Garden Centre selling annuals, perennials, trees and shrubs.• Built relationships with customers and committed to always having what they were looking for in stock or available • Trained and developed several staff to run the day to day operations.• Peak sales year of $275,000 over 3 months.

CANADIAN TIRE CORPORATION​2011 TO 2013CANADIAN TIRE #419, Calgary NorthGENERAL MANAGER​(2011 TO 2013)Reported to the Associate Dealer, managed a 30 thousand square foot retail facility with a 28 thousand square foot basement warehouse. Developed Store Manager and Department Managers in employee relations, performance management, customer service standards, and merchandising presentation standards.• Implemented proper store structure that leveraged existing associates’ skills• Created an effective budget addressing all wage cost and employee base concerns• Reduced discontinued product mix from 14% to 6% through effective merchandising• Created an engaged associate base, reducing employee absenteeism by approximately 95%• Reversed negative sales trend through increased presentation standards and customer service standards to top quartile performance

Reported to the Regional Vice President, managed a dynamic team of Store and Assistant Store Managers in 7 locations in Calgary, Southern Alberta and British Columbia. Created an engaged and results focused team of leaders, capable of delivering outstanding business results. Developed and promoted several managers through effective career planning and career management. • Delivered a 3.1% sales increase in 2010, third largest in the Western Region• Managed store and district expenses which exceeded company expectations• Reduced financial loss through effective store controls and consistent execution of loss prevention programs• Balanced store teams to maximize individual leadership characteristics with team dynamics in each location• Successfully managed 25 Managers and over 400 associates

Reported to the District Manager, began as an Assistant Manager and was quickly promoted to Store Manager of an operationally challenged location. Within six months, this store finished with a positive sales increase of $700 000 and reduced associate turn by over 200%. Within two years, this store ranked 16th by volume and won several awards for sales, charity, KPI management and store operations.• Managed a sales increase from 10 million to 15 million in three years leading the company in growth• Trained, developed and mentored new managers in the Calgary market ensuring operational consistency• Recognized for excellence in fundraising during the Sunshine Dreams for Kids and Canadian Women’s Foundation charity events• Facilitated Winners training programs and co-created training programs for new associates and managers• Trained in Health and Safety, Work Place Violence, Loss Prevention, Insurgency Training, Positive Associate Relations, Leading Others, Leading Self

Reported directly to the Associate Dealer, managed the entire building process of a new facility. Recruited all new associates, managers and technicians required to open in a new market. Opened ahead of schedule with all associates E-Learning trained with the highest achievement award for excellence in learning from Canadian Tire Corporation.• Delivered top quartile results in all retail operations• Managed store ordering, placing deal, and promo ordering• Developed and coached a high performing team with little associate turnover• Executed consistent presentation standards above the regional expectation• Created a successful live goods business grossing over $450 000 in new sales

Reporting to the General Manager turned an operationally challenged 110 thousand square foot location into a country leading, profitable location. This change positioned the store for superior growth.

Management Diploma, Management

Education record