Patsy Ann Cortez Email & Phone Number

San Jose, Ca, Us

Santa Clara County, California, United States

• Planning and conducting recruitment activities for a growing staffing force of over 300 employees• Processing of pre-employment items for new hires and transfers• Meeting with department heads and employees regarding recruitment, and other personnel matters• Prepares recommendations on hiring salaries and other compensation matters • Reviewing applications for Department recruitment• Interpreting labor agreements, policies, and procedures to determine steps necessary for disposition• Conducting new-employee orientation.

Department Of Parks, Recreation And Neighborhood Services

• Serving as the Contracts Manager for the Department of Parks, Recreation, and Neighborhood Services;• Developing, processing, and monitoring department contracts;• Leading department procurements and solicitations;• Providing administration of grants and;• Managing and supervising Contracts and Front Desk Reception Services staff.

Department Of Parks, Recreation And Neighborhood Services

• Coordinating the contracting activity of the Food and Necessities Branch in the Contracts and Funding Unit with over twenty vendors and over 40 contracts with a budget of $45 million in FEMA and Coronavirus Relief Funds in 2020;•Supervising, training, and supporting four EOC contract analysts;•Coordinating contract and development with EOC operations teams, City Attorney’s Office, Finance Department, Office of Economic Development, and Risk Management;•Developing and coordinating the competitive solicitation for Food and Necessities Branch operation needs; and•Conducting relationship development and contract management of Food and Necessities related agreements.

Department Of Parks, Recreation And Neighborhood Services

Analyst I (March 2018 - January 2020)Analyst II (January 2020 - September 2020)• Developing, processing, and monitoring contracts;• Administering Department Grants;• Researching contract history, terms, and conditions;• Leading Department procurements and solicitations;• Creating recommendations for contract award;• Authoring and coordinating the approval of inter-department and Council memos;• Monitoring Strategic Partnership Unit’s non-personal budget;• Verifying insurance requirements for contracts, and ensure submitted insurance certificates are compliant with the City’s Risk Management Policy.

Department Of Parks, Recreation And Neighborhood Services

• Coordinating with internal and external stake holders for the timely processing of Department contracts;• Creating MS Access database records for tracking contract processing, and running queries and/or reports to assist in contract management;• Verifying insurance requirements for contracts, and ensure vendor submitted insurance certificates are compliant with the City’s Risk Management Policy;• Supervising day-to-day operations for and, as necessary, provide staffing coverage for 9th floor reception desk;• Researching contract history, terms, and conditions; and• Review administrative processes and make recommendations for improvement.

Hank Lopez Community Center - Department Of Parks, Recreation And Neighborhood Services

-Providing administrative support to the Division Manager and Community Services Supervisor;-Managing front desk reception and customer service at Hank Lopez Community Center;-Planning and coordinating large-scale meetings and logistics for the monthly Mayor's Gang Prevention Task Force (MGPTF)Technical Team Meetings which consists of over 75 agencies including community based organizations, schools, law enforcement and local government agencies;-Consistently maintaining the MGPTF Technical Team Distribution List to notify of community opportunities as they arise;-Managing and ordering office supplies;-Record keeping and maintenance of files.

Department Of Parks, Recreation And Neighborhood Services

-Providing back-up receptionist support at the Ninth Floor front desk (City Hall);-Managing and coordinating the schedule for the Division Manager and Administrative Officer;-Coordinating meetings, assisting in Department recognition events and activities, and creating ad hoc reports;-Conducting recruitment activities for the unit including calling candidates, ordering food, securing interview rooms, and creating binders for interviewers;-Record keeping, preparation of reports, use of office equipment and Microsoft Office software.

Department Of Parks, Recreation And Neighborhood Services

• Organizing activities in relation to the Celebrations Program, serving more than 250 parties a year;• Transitioning point of sale system to Siriusware, and programming it so that it is comprehensive of the Celebrations Program;• Supervising and training 4 part-time Recreation Leaders, and 12 Community Services Aides; • Coordinating large-scale events within the park involving internal City department that involve contracting and City permit process; • Preparing budget and expense reports, reconciling expenses, and keeping track of inventory;• Serving as Duty Park Manager, in charge of 16-acre zoo and amusement park, and handling allguest interactions, potential emergencies, and communicating with all departments such as Front Gate, Rides, and the Zoo.

Department Of Parks, Recreation And Neighborhood Services

-Providing excellent customer service;-Coordinating event schedules and logistics using MS Excel and Outlook;-Communicating with multiple teams for park usage and reservations;-Tracking and ordering new inventory;-Cash handling and closing out transactions on a point of sale system;-Managing a high-volume email inbox and ensuring timely communication with customers; and-Improving staff performance and teaching leadership skills to subordinate staff.

-Assist in grading all major assignments in one of the largest classes (70-80 students) in the Health Science and Recreation Department.-Conduct writing workshops/success sessions for major assignments.-Serve as a Spanish translation specialist for all signage and literature that was displayed at service-learning events.-Meet with students as needed to ensure academic success.

-Performing administrative work-Screening children ages 6 months-18 years of age using visual and dental equipment-Communicating with different host sites and personnel-Data entry-Assisting in event planning

San Jose State Universtiy

-Peer Health Educators are part of the Wellness & Health Promotion Department of the SJSU Student Health Center. -PHEs are students who teach their peers about preventive health through presentations, discussions, panels, workshops, health fairs, and health awareness weeks. -As a PHE, I offer health education and outreach programs that pertain to Sexual Wellness and Healthy Lifestyles.

San Jose State University

-Supporting student success and academic integrity-Coordinating and organizing events with McKinley Elementary School to promote health and wellness. -Inputting event objectives and outcomes into a formal document for San Jose State University’s review.-Translating directions and literature in Spanish for events.

San Jose City College

-Held regularly scheduled, informal review sessions with students.-Taught Pre-Algebra, Algebra, and Statistics to students.

Bachelor'S Degree, Sociology With A Concentration In Community Change, Minor In Health Science

Activities and Societies: Peer Health Education, Students for DMH, Generate SJSU, Peer Teacher's Assistant, Alternative Spring Break.

Education record

Activities and Societies: Emergency Medical Technician, Supplemental Instruction Leader.

Master Of Science - Ms, Public Health