Customer Service Representative
Current2006–Present Atlas Copco Allen, TXCustomer Service Responsible for customer service issues and resolving issues in timely manner - contact through emails, Acign, Instant Message and phone for Internal & External Customers – Australia, All of Asia, and USA - Work well with others with little or no Supervision Tour Coordinator for Customers and Suppliers MFG PRO, TMS, Excel, Lotus Notes, DS Connect M3 and Shop OnlineAfter hours 24/7 on call contact for Internal and External Customers Traffic & Logistics - Working with all carriers, DHL, UPS., ODFL, SEFL, SAIA, Cap Air, Precision Cargo ect.,Schedule pick ups, posting and closing orders for Domestic customers. Invoice orders