Patti H. Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

• Lead, develop, mentor and manage the service operations and activities of analysts and engineers in a Global 24x7x365 Security Operations Center team• Advisory role for clients, forming ongoing partnerships with new clients and resolving service issues.• PCI and SOC2 Audits, Risk Assessments and Tabletops for clients and for our own organization. Respond to ongoing requests for evidence related to client-driven audit requests.• Create cybersecurity-focused blog posts, white papers, and internal training videos and tools for multiple roles in the organization from technical teams to sales teams.• Develop a go-to-market plan for new security technology services. Build new product offerings including deception technology service and monitoring.• Manage Incident Response engagements from early response through final report delivery and ongoing advisory services after the conclusion of an incident.• Develop and publish security operational metrics/dashboards and provide input to departmental KPI's and performance goals.• Identify opportunities for automation and AI-enabled enrichment for the CyberOperations team and work with data science and development teams to build out requirements to accelerate the performance of the analyst and engineering teams.• Perform pre-sales demonstrations and technical scoping for the contract phase• Create and maintain best practices, standards, policies, and procedures to meet operational objectives• Interview, hire, and train employees, plan, appraise performance, remove obstacles and empower employees to excellent performance.

Denver, Colorado, United States

-Lead, develop, mentor and manage the activities of XDR engineering team for the global security operation 24x7x365 Security Operations Center team.-Responsibile for Security Operations Center Engineering activities to provide a high-quality customer experience.-Evaluated potential SIEM platform replacement for MSSP XDR service from end-to-end including developing the success criteria, evaluating potential vendors, pricing and selection.-Directed and performed the POC of SIEM and Open XDR solutions.-Provided leadership to XDR Program management, XDR Engineering team and analyst team through the migration of existing clients and onboarding of new clients to the new platform.-Collaborated with Agio Cybersecurity leadership, Sales and Product teams to set new pricing structure and develop new XDR service contract. Worked with L&D team to create internal and external platform training, go to market plan and training of pre-sales sales engineers.-Open XDR SME for the organization. Manage day-to-day platform operation and management, train engineers, analysts, clients and manage engineering process and solutions. -Collaborate with the engineering team to evaluate and recommend new and evolving security solutions or enhancements to existing security solutions for continuous enterprise security improvements-Support the team in the monitoring and response to alerts of the intrusion detection and SIEM system to discovery and mitigate any malicious activity of the network or client assets. Provide guidance for investigation, communication and reporting during IR events or zero-day emerging threats.-Create and maintain best practices, standards, and procedures to meet operational objectives-Interview, hire, and train employees, plan, appraise performance, remove obstacles and empowering employees to excellent performance.

Greater Denver Area

Denver, Co

Teach workshops and programs in PhotographyArtificial Intelligence and art-makingVeteran's Program (yearly)Lectures, classes

Denver, Co

Single founder of SaaS startup--cloud-based software application built to help fine art photographers get organized so they can promote and grow their career and sell their photography. Built the business from ground up, designed the application, managed development team, legal, financial and marketing agencies. Guided team from MVP to launch with continued iterations, refactoring and new feature development.Performed speaking engagements and engaged with the platform audience at events and conferences.

Denver, Co

Southwestern United States

Certified AWS Solution Architect AssociateCertified AWS Developer AssociateIndependent contractor teaching AWS for Global Knowledge

Boulder, Co

Mfa, Photography & Related Media

Bfa, Photography