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Professional:For most of my career, I have worked in I.T. as a Program Owner/Project Manager/ScrumMaster and Sr. Business Analyst. I have worked in various industries and for several reputable employers: TSYS, American Express, AT&T, Cox, Equifax, Witness, Johnson Controls, etc. My expertise lies in working between the business and technology, managing programs/systems and their business applications. I have experience in managing/directing analytics and in the program/project management of multiple, complex software development projects (full SDLC); business analysis (including performance metrics and reporting); database maintenance/modeling; product/service release (B2B and B2C), transition to U.S. or international customer or user, and management. I am a Scrum Master with six years of Agile scrum experience and three Agile scrum certifications: Certified Agile Scrum Master, Scrum Expert and Scrum Product Owner. My experience has been guiding multiple scrum teams, facilitating scrum activities, providing mentoring and guidance to team members, working with Product Owners to maintain product backlog, taking on overall responsibility for project, serving as the lead communicator and representative for all overall project tasks, such as risk mitigation, and providing all project metrics and reporting. New: I am currently completing study as a Salesforce Administrator and will have my certification by Spring of 2021.Personal:I am passionate about animals and their rights and wellbeing.
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Senior Project ManagerDisys Dec 2022 - PresentAlpharetta, Georgia, United StatesCurrently working a project with a Fortune 100 Bank as a Sr. Project Manager -
Project ManagerVerint Jun 2021 - Sep 2022 -
Program Owner/ManagerTsys Jun 2016 - Mar 2020Alpharetta, GaLiaison between the business/client and technology - managing the credit card loyalty program and the system that supports that program. Manage program strategy. Int'l client relationship manager. Develop and manage the technical aspect of the client relationship. Work with marketing and the product owners to develop and support solutions that are needed by the client. Understand and manage clients' portfolio metrics and trends by working with solutions delivery and other teams. -
Scrum Master (Contract Position)Pioneer/Dupont Sep 2015 - Jan 2016Cumming, GaThis was a 720-hour contract project in which I was tasked with converting a long-term iterative software development team to scrum methodology. (Company had been purchased by Pioneer/DuPont and was having to adjust to the new corporate guidelines/processes.)In addition to the process change, the system(s) being used to track software development were also changing.
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Sr Business Software AnalystAmerican Express Nov 2010 - Jun 2015Virtual - Work With Phoenix, Salt Lake City, New York.Working in Global Corporate Payments Technology on building business/system requirements for updates to a payment processing system, utilizing Agile as the team Scrum Master. Since May, 2013, I have also been tasked with being an advisory analyst (“TAG Program”) for all B2B systems, managing/coordinating sizings and also doing research/studies/recommendations for new systems and updates to current systems. I manage several B2B team SharePoint sites and am currently working on an overall revision/update of B2B processes regarding sizings and all other pre-development processes. For the last three years, I have participated in the budgeting process, managing the B2B submissions for new projects. In addition, this year I have taken on management of the vendor inventory for B2B. -
Sr. Business AnalystAt&T Jan 2010 - Nov 2010Alpharetta, GaContractor - Wrote requirements for updates to the software used in AT&T cell phones. This included holding JAD sessions and other meetings with business and technology.
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Business AnalystEquifax Sep 2007 - Jan 2009Worked between the business and technology to build new e-business products. Defined business requirements. Worked with development to build, test and implement the product. -
Project/Data ManagerWitness Systems Jun 2006 - Sep 2007Led global effort to improve the quality of data contained in all company systems. Responsible for all activities related to data analysis, trending, and problem determination within datasets. Implemented all changes, additions, and deletions of data in existing systems as required by the business. Identified and resolved all data integrity problems. Established all processes and business rules governing data and its collection and use throughout the company. Assisted in design, documentation and implementation of report specifications and requirements. Working member of global project team, managing projects for the business from inception to implementation, utilizing PMI guidelines. -
Project Manager (Contractor)Cox Communications Feb 2006 - Jun 2006Gathering and organizing system requirements, analyzing data requirements, performing System Analysis and Design activities, and supporting testing and implementation efforts. Responsible for assisting in the coordination of Cox’s sale of company system sites to a third party including maintaining the project plan, validating and documenting data requirements with the buyer and functional teams, and supporting all phases of the Systems Development Life Cycle when development was needed. Coordination of all activities related to the System Sale project. Work with other IT professionals regarding the operations/abilities of JD Edwards and Oracle Financial systems and Oracle and SQL relational databases. -
Project Manager/Pmo Leader (Contractor)Cingular Wireless Jun 2005 - Dec 2005Developed detailed business requirements for identified BMG projects. Worked with Product Managers to transform business processes and needs into business specific system requirements. Developed Business Cases to rationalize, prioritize and estimate costs for identified system/tool initiatives. Developed and managed project plans, eight other Project Managers, and all deliverables for nine assigned projects for Cingular. Management of complete SDLC life cycle for global implementation software release. -
Ipm Global Administrator/Program ManagerJohnson Controls Mar 1998 - Jan 2005Program management – responsible for all knowledge-based benchmarking systems/services worldwide. Successfully project managed the launch of web-based performance management software products encompassing the entire SDLC. This included relational database design, creation of the Oracle Data Model, creation of all product literature, and alpha/beta testing, operational system management and user training on a global basis. Performed analysis using the system. Served as liaison with executive management/all user levels re: requirements for development projects. Responsible for defining business requirements with internal & external customers, translating requirements to technical specifications, JAD sessions, monitoring development efforts, coordinating testing efforts with customers including building test cases and scenarios, UAT, training end-users, used Visio for models/flow charts/diagrams, and used MS Project to manage project tasks, priorities and milestones.
Patti Thompson Skills
Patti Thompson Education Details
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Business Administration
Frequently Asked Questions about Patti Thompson
What company does Patti Thompson work for?
Patti Thompson works for Disys
What is Patti Thompson's role at the current company?
Patti Thompson's current role is Project/Program Manager.
What is Patti Thompson's email address?
Patti Thompson's email address is th****@****ast.net
What is Patti Thompson's direct phone number?
Patti Thompson's direct phone number is +121583*****
What schools did Patti Thompson attend?
Patti Thompson attended Georgia State University Perimeter College, Georgia State University.
What are some of Patti Thompson's interests?
Patti Thompson has interest in Collecting Antiques, Exercise, Nascar, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, The Arts, Golf.
What skills is Patti Thompson known for?
Patti Thompson has skills like Program Management, Software Project Management, Project Management, Agile Methodologies, Business Process, Business Intelligence, Software Development, Sdlc, Business Analysis, Business Requirements, Requirements Analysis, Leadership.
Who are Patti Thompson's colleagues?
Patti Thompson's colleagues are Rachel Schriever, Swathi Kumar Ps, Leandro Vieira, Wongyai Chatnapa, Jack Dorsey, Joyson Antony, Jessica Da Rosa Martins Becker.
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Patti Pate
Charlottesville, Va2comcast.net, prosci.com -
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5cox.net, diabetes.org, cox.net, ascp.com, ascp.com -
Patti Thompson
Washington, Dc -
Patti Thompson
Brookings, Or4gmail.com, sina.com, ipass.com, pacificbiosciences.com2 +130326XXXXX
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