Pattie Redd Email & Phone Number

Winston-Salem, Nc, Us

Myrtle Beach, South Carolina, United States

Myrtle Beach, South Carolina, United States

Raleigh-Durham, North Carolina Area

Assisting Small and Medium Businesses owners improve their company's performance by implementing Spectrum's Suite of Business Products. Includes High Speed Internet, Phone Services, Television programming.

Morrisville Nc

•Consultative sales professional position within the Ecommerce telesales team. I am responsible for residential cable, internet, home phone, and security home management services. These products include our value added cloud products. I am tasked with learning a customer's household needs and making recommendations while maximizing revenue for Time Warner Cable for new and existing customers.•Top performer in call center maximizing sales meeting 100% of quotas for four years.•Demonstrates full understanding of current marketing campaigns and offerings and has the ability to communicate them clearly to customers at every sales opportunity.•I provide quality customer service over the phone, including information regarding products and services, billing, repair, collections and other types of inquiries•Respond to customer complaints in a professional manner; attempts to resolve complaints successfully and upsell customers.

Raleigh-Durham, North Carolina Area

•Promote and sell The Real Yellow pages printed directory, Yellowpages.com, websites and search engine marketing to new and existing client base. Google Adword Certified.•Responsible for conducting needs analysis of customer’s current business state. •Develop a recommendation based on customer’s goals and deliver a solution based recommendation utilizing a consultative approach. •Extensively trained in asking for the sale and overcoming objections.•Generate many contacts through out each day to fill pipeline of new business.•Follow-up and follow through on existing customer base to ensure satisfaction.•Work with customer’s delinquent on their billing to find alternatives in helping them promote their business.

Cary Nc

•Manage 13 Library/Law sales representatives responsible for selling Oxford online and printed products to libraries across the U.S.•2007 Team objective achieved at 110 % on a budget of $13,536,660.•Prepare materials and conduct product training for upcoming sales campaigns.•Track overall campaign and individual rep results. Look for opportunities throughout the course of campaign to spike results.•Prepare weekly reports to monitor progress in each campaign.•Observer and coach reps to enhance their sales ability.•Trained reps on better utilizing our CRM, SalesForce.com & SAP.•Monitor call reports to ensure proper contact and activity is taking place within each of the reps territory.•Motivate reps through daily recognition of sales results and awarding rep of the week. Sales contests and campaign contests. Celebrate the leaders at the end of each campaign. Conduct monthly one on ones with reps•Responsible for employee conduct issues, hiring and recruitment.

Mba, Business

Bachelor Of Arts - Ba, Marketing

Activities and Societies: University of Kentucky's Womens Golf Team