Patti Gera, Msn Email & Phone Number

St Charles, Mo

St. Louis, Mo

Administrator and SME for Boeing’s Intensive Outpatient Care Program (IOCP) and also worked with Missouri’s small medical groups participating in population health programs. Clinical liaison between IT and clients responsible for developing reports which identified top 20% of chronic/high risk members along with clinical measures and quality metrics. Worked closely with Boeing’s representatives as Missouri’s clinical administer for the program. Drafted contract amendment language for IOCP program based on Boeing’s requirements.

St. Louis, Mo

Embedded Complex Case ManagerOne of four nurses hired to administer United Health Care’s pilot program for embedded case managers in primary care offices. Identified high risk patients to enroll in program; evaluated patient’s readiness for change; reduced hospital readmission; and provided coordination of benefits while working closely with multidisciplinary teams of clinicians to promote patient education and coordination of benefits.

Skokie, Il

Conducted surveys for the evaluation of clinical, patient safety, and administrative processes. Reviewed and assessed quality improvement, infection control, risk management, and financial review of center. Recommended improvements necessary to obtain or maintain accreditation.

St. Louis, Mo

Worked closely with architect to provide clinical consultation on five free-standing ambulatory surgery centers in St. Louis. Maintained database on surgery, outcomes and employee / medical supply budget. Reported results to Medical Director and Board on monthly basis. Managed day-to-day operations of center, worked with staff providing direct patient care, maintained regulatory compliance and licensures, P&L, HR, negotiated capital equipment purchases. Developed and revised policies and procedures. Successfully met State, Medicare and Accreditation Association of Ambulatory Health Care (AAAHC) license renewal every three years at all centers. Led by example, respected by staff and physicians.