Patty Gibson Email & Phone Number

Herndon, Va

Facilitate billing process for contract rates, terms, and conditions. Inform company and clients of carrier changes and license fee rules. Report, track, and bill clients while analyzing satisfaction and retainability. Monitor financial operations, accounts receivable transactions, and compose business line summaries. Campaign mass employee communications and training while partnering with the marketing team. ● Authorized $2M in monthly programmer payments for 60 programmers.● Performed as project manager for two business lines, saving members 23% of their cost and increasing company by revenue $5K.● Directed in-house system that reduces time spent on invoices by 20% in 30 days.

Herndon, Va

Orchestrated processing, shipping, serial number tracking, and pricing within Netsuite. Consolidated incoming orders, billings, and returns. Formalized reconciliation of invoices, purchases, and customer support inquiries. Supervised review and approval of vendor invoices for accounts payable transactions. Analyzed sales reports and coordinated with warehouse vendors.● Processed 50 orders and bills every month containing transactions up to $200K.● Regulated equipment returns and freight claims, amounting to $15K changes to accounts receivable and payable transactions over 30 days.● Accumulated more than 100 hours annually reconciling inventory issues in NetSuite software.

Herndon, Va

Counseled clients and vendors via email, phone, and personal interactions. Monitored new membership documentation and business records. Generated and reconciled purchase orders. Supported tasks and presentations for annual meetings and the broadcast center.● Produced Annual Membership Meeting for 500 members.● Supported six employees, three executives, and provided guidance and information to two clients daily.