Patty David

Patty David Email and Phone Number

Vice President Consumer Insights at AARP @ AARP
Patty David's Location
Springfield, Virginia, United States, United States
Patty David's Contact Details
About Patty David

Extensive experience in the research field. Expert in creating customer-centric strategies for clients. Heavily involved with the design and management of customer experience and retention studies for clients such as AAA, USAA, BOC, Lex-HBOS, NutriSystem, Compass Bank, AICPA, and XM. Adept at survey development, sampling plans, survey methodologies, statistical analyses, online report center execution, as well as account management. Progressive record of achievements in controlling costs, stabilizing and expanding services. Corporate Multi-Hospital Network experience. Professionally developed in the healthcare industry. Developed consumer-based research programs that increased customer loyalty 12%, saving $800K for Inova. Created key product marketing plan at Inova, achieving 24 to 1 greater profitability on expenditures. Nurtured strategic alliances with healthcare providers through innovative education program.Results-oriented services professional with reputation for building strong customer relationships/loyalty and successful on-time/on budget implementations. Excellent track record in building and leading high-performance implementation project teams. Passion for enhancing business processes, developing effective service methodologies and successfully partnering with sales in closing deals.Specialties: Marketing Research Strategy, Project Management, Health Care Professional, Customer Satisfaction, Benchmarking, New Business Development, Enterprise Software, SAAS Services Professional, CRM, Cost Control, Quality, Process Improvement, Strategic Planning, Budgeting

Patty David's Current Company Details
AARP

Aarp

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Vice President Consumer Insights at AARP
Patty David Work Experience Details
  • Aarp
    Vice President Consumer Insights
    Aarp Sep 2022 - Present
    Washington, Dc, Us
    View
  • Aarp
    Director Consumer Insights
    Aarp Jan 2018 - Sep 2022
    Washington, Dc, Us
    View
  • Aarp
    Senior Research Advisor
    Aarp Sep 2011 - Jan 2018
    Washington, Dc, Us
    View
  • Satmetrix Systems
    Director Professional Services
    Satmetrix Systems Sep 2009 - Aug 2011
    San Mateo, Ca, Us
    Manage Satmetrix Professional Services team, consisting of Technical Program Managers, Implementation Engineers, and QA Engineers. Oversee the implementation of enterprise systems for clients such as McKesson Provider Technologies, Grange Insurance, AMFC, Kronos, CHEP, Verizon, Alcoa, and Alcutel Lucent.
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  • Tarp
    Vp Research Services
    Tarp 2005 - Sep 2009
    Member of TARP’s Senior Leadership Team. Oversaw and directed all aspects of TARP’s research capabilities, account management team, IT development and technologies. Executive owner of key accounts such as AAA, Honda Financial, BOC, Lex, and AICPA.
  • Inova Health System
    Director Market Research And Crm Operations
    Inova Health System Jan 1993 - Jan 2005
    Falls Church, Virginia, Us
    Managed a staff of 6 servicing 800+ management leaders and core physicians providing patient satisfaction, physician satisfaction, employee satisfaction, market trends and brand image as well as other key components used in developing strategic decisions and operational improvements.
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Patty David Skills

Market Research Strategist Client Management Research Project Management Strategy Crm Leadership Business Strategy Segmentation Saas Strategic Planning Business Process Improvement Project Management Business Process Market Research Process Improvement Customer Satisfaction Product Marketing Benchmarking Healthcare Program Management Marketing Research Enterprise Software Strategist Account Management Telecommunications Management Business Development Marketing Marketing Strategy Sales New Business Development Training Budgets Analytics Survey Research Quantitative Research Questionnaires Data Analysis Analysis Focus Groups Data Collection Research Design Customer Insight

Patty David Education Details

  • American University
    American University
    Sociology
  • Washington & Jefferson College
    Washington & Jefferson College
    Sociology/Psychology

Frequently Asked Questions about Patty David

What company does Patty David work for?

Patty David works for Aarp

What is Patty David's role at the current company?

Patty David's current role is Vice President Consumer Insights at AARP.

What is Patty David's email address?

Patty David's email address is ha****@****zon.net

What is Patty David's direct phone number?

Patty David's direct phone number is +170352*****

What schools did Patty David attend?

Patty David attended American University, Washington & Jefferson College.

What skills is Patty David known for?

Patty David has skills like Market Research Strategist, Client Management, Research Project Management, Strategy, Crm, Leadership, Business Strategy, Segmentation, Saas, Strategic Planning, Business Process Improvement, Project Management.

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