Patty Brown Email & Phone Number

Stamford, Ct

Consultative selling of consulting services, information technology research and services with focus on driving strategy, execution and overall transformative relationship with multinational Business Process Outsourcing (BPO) professional services organization. Consulted with C-level and senior executive team to develop and implement an effective enterprise wide strategy that maximized the value delivered by Gartner’s products and services. Understood enterprise wide issues and structured inventive and integrated solutions that provided insights around strategic business and technology decisions. Orchestrated resources and built virtual teams committed to and accountable for the client’s success. Drove global re-branding external client event held in both the US and Europe for 900 of BPO providers top tier accounts. Successfully increased revenue and retention rates through account expansion in new and existing IBU’s across regions. Achieved stack ranking #12 globally in all vendor sales for Gartner. Recipient Winner’s Circle (President Club) member (overall top sales performers).

Norwalk, Ct

Responsible for the development and Go-To-Market plans to assist teams sell and deliver financial services based outsourced solutions for top WW premier clients. Leveraged Xerox’s services portfolio in BPO, cloud computing, enterprise marketing/digital marketing services and data repository, in support of complex initiatives at major top tier Financial Services (FS) accounts. Managed Analyst Relationships for FS sector providing thought leadership in industry trends. Provided identification and development of the FS partner eco system where business models aligned to quickly determine partner solutions/software that filled gaps. Evangelized and rolled out co-developed point and end-to-end solutions to top sales teams and executive stakeholders. Supported $100M+ pipeline.

Led global services sales to deliver high value outsourced solutions cultivating lasting global relationships across all LOB’s, of a $60 M business portfolio through a complex business environment, including political change and economic turn down. Interfaced with Xerox’s regions to impact the knowledge of the Citi business culture and structure to drive WW regional revenue. Developed "C” level executive relationships, services strategy plan including alliance opportunities and leading state-of-the-art technology innovations across a broad and complex portfolio of services. Leveraged and populated solutions across WW regions bringing maximum value to the end client. Focused on cost-out and top-line new revenue solutions, accelerating business results. Account Ranking #3 globally in FS industry sector.

Ny/ Ny - Rochester, Ny

Enabled lasting revenue growth, identifying and entering new vertical market (High Tech), and growing marquee luxury consumer brand/CPG accounts. Created relationship marketing service strategies selling boutique digital agencies marketing services in strategy, customer relationship marketing, multi-channel and cross-media communication, data analytics/ predictive modeling to drive personalized relevant and interactive communications to increase acquisition and consumer/customer retention while differentiating client brands.

Rochester, Ny

Design, sell, implement and manage all aspects of interactive (SEO/on-line presence), of on-line marketing programs and solutions for top tier accounts in Consumer Packaged Goods (CPG) and Telecommunications. Worked in a consultative style to grow revenue with a client emphasis on consumer programs and effective content strategies

Key contributor in enterprise software and SaaS-cloud for service automation of Intelligent Device Management solutions (IoT) at Questra Corporation acquired by Axeda. Axeda aquired by ThingWorx (a PTC Business). Established new and revitalized top-level strategic partnerships with technology industry leaders. Negotiated reseller agreement enhancing business development opportunities, accelerated time-to-market, shortened sales cycle, increased market profitability, and decreased deployment costs of joint solution offering through OEM agreement. Targeted and collaborated with top SI’s to create, build and implement Device Management (IoT) practices and joint solutions for customers and partners, maximizing customer satisfaction and new market penetration. Instrumental in acquiring and developing many of the largest and most important strategic partners, including: PwC, IBM Global Services e-Business Wireless/Pervasive Computing, Microsoft, Oracle, Microstrategy, BEA, Intel, Salesforce and Siebel Systems. Efforts supported Series B financing. Initial BD role prior to promotion sold all services in customer relationship management (CRM), business intelligence (BI), e-Commerce, enterprise resource planning (ERP), and custom application development.

Director of Business Development /Channels (1998-1999): Responsible for partnerships for professional development organizations. Drove certification product development through partnerships with leading technology companies: Microsoft, Vantive and Remedy for the IT help-desk industry.Sales Management –Inside Sales Division (1996-1997): Built highly successful division strategy, managed and motivated team leaders and supported account managers in two locations (East-NY and West -Seattle) for regional coverage of national efforts in the PC Training learning courseware market. Achieved 114% of sales goals. National Key Account Manager/National Marketing Representative: (1987-1996): Maintained top sales record, exceeding $12M. Managed all sales and marketing activity for PC Training learning courseware. Promoted into expanded responsibly of National Key Account Manager for development of key named accounts in the corporate, learning and government markets. Managed and grew Canadian channel.

M.A., Group Process

B.A., Education