Patty Burrell Email & Phone Number

Patty Burrell is a PSM (Scrum Master), ITIL (ITSM), Cobit (GRC), Media Operations, Creative Services, Client Management, Project Management, etc. at DerbySoft. They possess expertise in leadership, marketing management, direct marketing, social media, marketing plan creation and 45 more skills.

Listed skills include Leadership, Marketing Management, Direct Marketing, Social Media, and 46 others.

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  Client Manager - Connectivity

  Derbysoft

  Jul 2021 - Present - Dallas-Fort Worth Metroplex

  Responsible for the ownership of clients and connections from beginning to end. This includes requirements gathering, connection design, documentation, ops training and hands-off post pilot. Responsible for DerbySoft representation in industry organizations and promoting the DerbySoft name as an industry leader. Serves as liaisons between DerbySoft and its clients, ensuring excellent customer service and client satisfaction while increasing company revenue. Will work directly with the director of the client manager team to exceed targeted revenue goals and successfully work in a team-oriented environment. • Maintain and develop client and business relationships• Host regular calls with clients• Have full understanding of client’s business and needs• Develop new business opportunities by maximizing current connections to ensure continued growth• Own the end-to-end processes of connections via DerbySoft• Ensure projects run smoothly, deadlines are met, coordinate with internal teams and external clients• Escalate very complex issues with various connectivity partners to relevant departments within DerbySoft