Patricia Adler Email & Phone Number

Denver, Co, Us

Denver Metropolitan Area

Medical Scheduler/Patient Contact Care Specialist for 25 clinics and 100+ primary care providers• Initial screening for incoming calls re: inquiries to schedule appointments, create referrals, home health care orders, ER and longer hospital/rehab transitional care management stays, sending telephone messages for prescription refills, clinical advice, FMLA paperwork, insurance, etc. to clinics.• Immediate on the job training for (initial) Cisco Finesse and current use of Genesys telephone systems integrated with Google Chat and EPIC electronic medical records system for all task management, appointment scheduling and numerous other patient/insurance needs. • Complex multi-tasking for each telephone call re: patient re/scheduling appointments, physician messaging, referrals, prescription refills, etc. • Assessing emergent and immediate triage needs using appropriate medical terminology and specific computer/telephone messaging.• Provide up to date resources to callers with regards to CV19 vaccination sites and testing.• Encourage and teach patients how to utilize SCL’s MyChart patient portal to communicate directly with their PCP as well as schedule online next available virtual visit appointments.• Excelling in patient customer care service with verbal and written communication skills.• Critical thinking participant for the Patient Contact Care medical scheduling and telephone encounter processes.• Excellent personal/professional accountability and attendance record

Patient Care Representative - Covid Check Colorado remote drive-through sites, Spring/Summer 2021*Site set up/take down: Prior to each shift beginning and ending, all sites have tables, chairs, supplies, signage, cones, etc. set up (and replenished during the shifts) then taken down promptly after last patients have exited the site.* Greeter: All cars approaching remote drive-through sites were individually greeted to make sure they had the right appointment time, date and location. Drivers were then directed to proceed to the vaccination lane assigned for check-in then check-out lane for vaccination.* Check-in/Check-out administrator: Electronically confirm patients to receive 1st or 2nd dose of CV19 Moderna or Pfizer vaccine. An IPad tablet was used to scan patient's barcode to retrieve records, verify birthdate, vaccine type and making sure each health question in the patient record was accurately answered. If any question triggered a possible allergic reaction, a medical vaccinator was requested to patient's car to inquire about any health concerns based on the answers. Provided official and medically signed CV19 vaccination card to patient either completed with 2nd dose or with 1st dose and 2nd dose appointment confirmed prior to patient driving to observation area. This position was also a situational/general medical triage and social environment "triage" if a patient is possibly under the influence of something and experiences a reaction (medically or anxiety), acting erratic or belligerent where an onsite supervisor/manager or EMT was immediately contacted prior to the vaccine being administered or right after the dose. * Observation parking lot coordinator: Once patients were vaccinated, cars were directed to certain parking areas for their 15-minute observation. Should the patient need the 30 minutes observation time frame, they were directed to a specific part of the parking lot where EMTs on site approached and spoke with the patient.

Metro Denver, Co

ARGUS Event Staffing, LLC is a professional staffing company contracted with several Metro Denver entertainment venues responsible for security, ticket taking, ushering and parking lot control. Hired in various staffing positions: Guest Relations, Security, Ticket taking, ushering and parking lot control for several Metro Denver venues.

Arvada, Colorado, United States

As a medical scheduler in a very busy and fast paced medical office in NW Arvada I am responsible for many duties including but not limited to: * working knowledge of medical terminology for women's OB/GYN health;* immediate on the job training of Athena electronic medical records system; * excellent patient customer service with verbal and written communication skills;* dependable, detail-oriented and ability to multi-task especially in a very fast paced environment;* answering inbound/making outbound telephone calls as well as retrieving overflow messages and returning calls or taking the time to email messages to patients;* checking in/out and re/scheduling patients for consults, appointments and procedures;* verifying and checking insurance eligibility requirements; * selling nutraceuticals and taking all types of payments online.

Spokane, Washington Area

KELLY SERVICES of Spokane, WA Senior office administrator in private aviation business – long term FT contract from 7-12/2019: * Quick books and proprietary software system for aviation inventory for purchase orders and work orders for both company and individual private aircraft owners; * UPS, FedEx and USPS shipping/receiving/delivery to avionic technicians working on aircraft; * reconciliation of work orders to find retrievable profits for aviation business - over $50k in accounting expenses retrieved; * assisted in last minute state department of revenue audit research to gather 4 yrs. of sales/use tax items leading to a successful positive outcome; * performed a database scrub for over 7000 customers and vendors over a 10 year period.Executive financial/administrative office duties for large auto/RV sales and service – 4 week FT temporary position: * immediate on the job working knowledge for proprietary software system: Microsoft Office, Adobe, Sharepoint, Outlook, Skype, Payment Mate* fast-paced customer service for front desk duties including inbound/outbound telephone calls and assisting walk-in customers for service, appointments and sales; * point person for inventory and parts department deliveries.Customer Service Rep for tile, carpet and hardwood flooring company - fast paced holiday/end of year sales' promotions front desk duties in assisting with inbound/outbound telephone calls, walk-in customers and vendors' orders, shipping/receiving deliveries and inventory of flooring samples.Coordinator on-site seminars: prepared materials, greeted and registered attendees and speakers, assisted with sales orders, public announcements, and close working relationship with hosting hotel management.Engagement Captain for a national company’s large “in-person” team building daylong event.

Metro Denver, Co

Leave it to Me, LLC was a specialized full service estate sales business for senior clients and their families as it was more than just putting the garage door up and laying items on the front grass. The entire house was staged as a mini-store that was advertised with photos and text content on estate sale websites, thousands of private customer emails and neighborhood signage. Sole proprietor for a full service estate sale company, serving the seniors of today!• Developed and responsible for all administrative and business management operations in all logistics and organizational services in planning, hiring, supervising and conducting professional on-site estate sales.• Strong attention to detail, works independently, self-initiator, and multi-task in a fast paced environment.• Ensured strict compliance with all rules and regulations related to business insurance, HIPAA, OSHA, state, etc.• Marketing and networking skills; using common sense with initiative and professional judgement.• Financial accounting, cash management, reconciliation and tax filing for estate sales, contractor payroll

Metro Denver Area

The Briarwood Inn and Garden Terrace is a 4-star event venue serving classic "one of a kind" holiday 5-course dinners and English high tea service. Several local musicians perform during the summer months in the outdoor Garden Terrace.Developed, organized, marketed to media, contracted and scripted all aspects to several events: ~ Murder Mystery dinner theater with a 5-course fine dining and optional wine pairing ~ Ground Breaking and Grand Opening of Outdoor Garden Terrace~ Bourbon Tastings ~ Summer Concert Series.