18 years first, second and third line IT support. Specialise in all Windows platforms from 2000- win7,8 and currently Window10. Trained an qualified in Novell an Citrix environments. Recently overtook support in airwaves an KMF radio both overt and covert.Now full time in 3rd line support role looking after applications and services for 5000 plus users. Im also up to date with CompTIA Network + 2019 , CompTIA security plus , Powershell and Office365 administration.Recently trained in Azure, azure dev-ops, sentinel and exchange admin. My current role involves security administration via defender, sentinel and fortiAnalyser. Efficient in tableau and salesforceApplications and currently upskilling with mulesoft technology.