Paul Bateman Email & Phone Number

Tiverton, GB

Tiverton, Devon

• Consistently achieves over 90% positive feedback from Customers for delivering advanced product training on the range of Konica Multifunctional devices including Managed Print Software solutions.Provide a tailored.
• Often receives positive feedback from Customers through sign off form & Customer satisfaction survey.
• 2019 Became the first member of the Training/Technical Support Team to be nominated as Sales Ambassador by the Sales Manager and the team at the Bristol Office.

Tiverton

• Responsible for delivering advanced product training on multifunctional devices (MFDs) & software solutions for print management & cost recovery to end users.Develop & maintain a strong relationship with all internal.
• Often receives positive feedback kept in the personnel file
• Achieved Customer Care Award winner 2010 & 2011.
• Improved 2 grades since joining

Guildford, United Kingdom

Responsible for providing a centralised reprographics service to all in house departments, helped customers to maximise the full potential of their documents, provided a first level maintenance service to a fleet of floor copiers.Covered archiving duties in the absence of the site manager, managed the archiving database, liaising with off-site archiving.

Fleet

Main duties and responsibilities: to implement the care plan in all areas, including personal care, organising activities for individuals, teaching self – help skills and supporting residents in all areas of their lives.To complete all appropriate records which include resident records and the recording of administrative and financial information

Guildford, United Kingdom

Responsible for covering numerous contracts within customer sites for site Managers including sites operated by one person.Processed month end figures, ordered consumables & booked engineer visits.Shared knowledge with the operations manager on how processes at each site could be improved, highlight any problems & offer solutions.

Farnborough

Managed the turnaround times of print requests for a site holding 2000 plus employees, educated customers on the products & services the print room could provide.Duties included ordering consumables for the print room & fleet of decentralised floor copiers, training of visiting support specialists on how to use the print room equipment & processes.Support.

Newbury

Responsible for supporting the field sales team, checked stock availability & processed their orders, proactively checked the status of the order & if necessary, offered alternative options if a particular item was unavailable.Skilled at handing dissatisfied customers, taking responsibility for finding solutions & using these situations to develop sales.

Education record

Education record