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@citysprint.co.uk
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Paul Batten is listed as Digital Contact Centre Manager at CitySprint at CitySprint, a company with 568 employees, based in Greater London, England, United Kingdom. AeroLeads shows a work email signal at citysprint.co.uk and a matched LinkedIn profile for Paul Batten.
Paul Batten previously worked as Digital Contact Centre Manager at Citysprint and Customer Support Manager at Select Service Partner Limited. Paul Batten holds High School from Blackburn Secondary College.
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AeroLeads found 1 current-domain work email signal for Paul Batten. Compare company email patterns before reaching out.
Paul Batten is a Digital Contact Centre Manager at CitySprint at CitySprint.
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London, United Kingdom
Manager of On the Dot (OTD) omni-channel team. Implementation of Avaya IVR for all 43 Contact centres in Citysprint UK. Project lead for PCIDSS implementation.Project lead for Cloud based CRM omni-channel solution. Key stakeholder for Avaya CMS telephone system for Citysprint UK.Manage Capita contract and projects.
London, United Kingdom
Manager of Maintenance, Supply Chain and Accounts teams.Responsible for the strategic day to day running of a helpdesk team, operating 24 hours a day over 7 days a week. The helpdesk takes circa 30,000 calls and 35,000 emails annually from 730 SSP operational units. Oversee all escalations for 30 Operation Managers and 4 Operation Directors. Regular.
East Croydon
Manager of National Operations Centre (NOC) covering 150 car parks, Responsible for 2 Team Leaders, 1 Team Coach and 25 Customer Advisors.Service Delivery Manager for 7 x 24 service for all UK customers in NCP car parks.Contract role.
South Croydon
Head of the department for Membership Services ( MS contact centre), Travel Services, IAPA Insurance, and Telemarketing teams. Overall responsibility for 25 staff. Responsible for 1 Manager and 3 SupervisorsEnsure all SLA’s (KPI’s) of 85% calls answered within 15 seconds, less than 5% abandoned calls, emails answered and resolved within 48 hours are met or.
London, United Kingdom
Manager of Helpdesk, Creative Services, Customer Accounts and Jobs Teams. Overall responsibility for 31 Customer Support staff and 3 Team Managers.Overall responsibility of Customer Support London and Manchester offices. Implementation of new Customer Support centre in Manchester,Oversee 10 Job Boards for all Customer Support tasks and functions..
London, United Kingdom
Manager of 1st Level and 2nd Level Helpdesk analysts.Overall responsibility of maintaining systems to ensure that teachers and students have access to tests, examinations and results.Responsible for all software applications (CAT Global, ESM and Administrator). Manage and oversee production issues, changes and defectsMeeting/exceeding client SLA’s for City.
Other employees you can reach at citysprint.co.uk. View company contacts for 568 employees →
Debbie Telford
Colleague at CitysprintLondon, England, United Kingdom, United Kingdom
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Danny Boyce
Colleague at CitysprintLondon, England, United Kingdom, United Kingdom
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Alec New-Mescal
Colleague at CitysprintEnfield, England, United Kingdom, United Kingdom
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Jean Davies
Colleague at CitysprintGreater Leeds Area, United Kingdom
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Georgina Harwood
Colleague at CitysprintRedhill, England, United Kingdom, United Kingdom
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Carole Taylor
Colleague at CitysprintWarwick, England, United Kingdom, United Kingdom
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Carl Mercer
Colleague at CitysprintGreater Preston Area, United Kingdom
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Mark Bennett
Colleague at CitysprintPontefract, England, United Kingdom, United Kingdom
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Ross S-H
Colleague at CitysprintFeatherstone, England, United Kingdom, United Kingdom
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Ken Shand
Colleague at CitysprintGreater Aberdeen Area, United Kingdom
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Quick answers generated from the profile data available on this page.
Paul Batten works for CitySprint.
Paul Batten is listed as Digital Contact Centre Manager at CitySprint at CitySprint.
AeroLeads has found 1 work email signal at @citysprint.co.uk for Paul Batten at CitySprint.
Paul Batten is based in Greater London, England, United Kingdom while working with CitySprint.
Paul Batten has worked for Citysprint, Select Service Partner Limited, National Car Parks Limited, Priority Pass, and Totaljobs Group.
Paul Batten's colleagues at CitySprint include Debbie Telford, Danny Boyce, Alec New-Mescal, Jean Davies, and Georgina Harwood.
You can use AeroLeads to view verified contact signals for Paul Batten at CitySprint, including work email, phone, and LinkedIn data when available.
Paul Batten holds High School from Blackburn Secondary College.
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