• Liaising with accounting partners, staff and clients in relation to ASIC obligations• Preparation of ASIC documents and monitoring lodgment and payment responsibilities, including annual company statements• Tax reporting and lodgement co-ordinator for tax services• Liaising with Partners, Directors and Managers to ensure tax agent listing is up to date• Preparation of documentation for incorporation of new companies• Maintenance of internal company payments register• Control, distribute and process all ATO correspondence • Prepare correspondence to clients • Prepare and lodge applications for TFN’s and ABN’s• Maintenance of Corporate Affairs System (CAS) database• Process invoices for registered office and other related services• Control, distribute and process all ATO correspondence• Maintaining client database records across all Deloitte systems• Client banking• Client engagement management• General document management• Administrative support for workflow scheduling• Assisting with payroll (30-150 staff) using e-payroll• Training and mentoring new staff members

• Monitoring and recording the rotation of Deloitte Audit practice nationally• Monitoring Risk registers nationally for Deloitte Audit practice• Monitoring Partner foreign registrations (PCAOB)• Uploading documents and registers to Audit specific intranet sites• Liaising with Deloitte global independence regarding independence issues/processes• End of year reporting for ASIC and regulators • Regular liaison and interaction with partners and practitioners at all levels of seniority• Aggregation and dissemination of information to assist the external and/or internal inspection process • Supporting and assisting other AAQR team members to achieve key focus areas and priorities

Communicating with internal staff – fee earners and secretarial staff, external clients and suppliers, to answer questions, take orders and address complaintsAnswering telephones, direct calls and take messagesCompiling, copy, sort, and file records of office activities, business transactions, and other activitiesCompleting and mailing bills, contracts, policies, invoices, or checksOperating office machinesMaintaining and updating filing, inventory, mailing, and database systemsOpen, sort and route incoming mail, answer correspondence, and prepare outgoing mailReviewing files, records, and other documents to obtain information to respond to requestsCompleting work schedules, manage calendars and arrange appointmentsTraining other staff members to perform work activities, such as using computer applicationsTroubleshoot problems involving office equipment, such as computer hardware and softwareArchiving & RecordsPreparing legal documents for archivingManaging documents (filing and folder management)Conducting online searchesClosing mattersRecalling boxes from archivingDealing with a high volume of files – highly confidential and sensitive information.

Supervising a team of up to 6 staff members, including assistant managers and cashiersWorking to branch annual and monthly targetsGeneral management of staffing levels, including staff rota’s, shift patterns, relief staffing and holidaysStaff promotions, appraisals, one to ones etcInterviewing potential candidates for roles in-branchStaff training and team buildingEnsuring all staff adhere to company procedures and maintain high levels of customer serviceDealing with customer complaints and disputesAdhering to GAMCARE legislations Marketing and recommending various seasonal offers and promotionsManaging large sums of money within the branch - responsible for banking cash and ensuring that all money is present and accounted forEntering daily figures and takings onto company databaseFacilities Management including ordering stock and suppliesCashier duties - taking and paying out bets