A highly resilient, commercially astute, innovative and results orientated business professional with extensive HR and L&D experience. An expert communicator and coach who has the credibility, honesty and emotional integrity to win confidence and foster close and effective partnerships with both internal and external stakeholders. Brings a history of success as a senior manager and leader across the commercial and not for profit sectors. An engaging self starter with a flexible management style who holds NQF Masters Degree level qualifications in Operational Management and Learning and Development and is a Fellow of the Chartered Institute of Management (FCIM) and the Chartered Institute of Personnel and Development (FCIPD). A skilled and creative negotiator who builds collaborative teams and intelligently utilises high levels of service, brand and political equity in order to influence change at every level and, most importantly, deliver results. Able to sensitively manage change and interpret and balance the sometimes conflicting demands of organisational continuity in terms of history, ethos and culture with the integral need to proactively and consciously adapt to the changing operational milieu. Specialties: Commercially Focused LeadershipQualified Senior Level HR and L&D GeneralistNLP and other Motivational TechniquesChange Management & Organisational DesignManaging and Sustaining Continuous Improvement Staff Communication, Engagement & Coaching Network & Partnership Skills