Taking phone calls and offering adviseTaking orders and administrating Taking payments and creating invoicesInvoicing customers and using excel Managing online store and Ebay store.Creating Ebay listings.Taking photos and uploading them

Creator of Youtube videos for company channel.Creating new products on the company websiteUsing Photoshop and adobe premiere pro.Sales role taking payments and getting new businessManaging trade accounts and setting up new accounts.Outbound sales calls for new business.Helping with dispatch for delivery of products.Administrating the social media sites.Taking payments on sage pay and using sage construct.Company photographer and videographer.Content creator of scripts and procedure guides for trade staff. Building relationships with suppliers ie Everbuild, ect.Invoicing of proforma invoices to customers for payment.Arranging International delivery’s for business’s Delivery Driver. Taking phone calls and offering adviseTaking orders and administrating Taking payments and creating invoicesInvoicing customers and using excel Managing online store and Ebay store.Creating Ebay listings.Taking photos and uploading them

Customer serviceHelping customers with missing and late delivery’sMaintaining system records and updating information.Liaising with drivers and keeping customers informed.Speaking to clients and booking collections and delivery’sHelping with tracking and advising of current status. General customer service happy to help.

Working on behalf of heads recruitment Working for DPD/YPOThe jobs involved multi drop delivery’s from business’s to schoolsHelp sort parcels out and put them in correct order.

Worked in the store's back office with responsibility for preparing items for the shop floor including the steaming of garments and pricing Ensured items on the shop floor presented attractively, tidying displays and railsGreeted customers to the store, dealt with donations, and gained customer's permission for gift aid Helped customers with purchases demonstrating an understanding of the shop's productsUsed up-selling techniques to improve the store's sales performance

Undertook delivery driving for Couriers, quickly gaining geographical knowledge of designated delivery locations Helped to sort parcels into route areas in preparation for deliveryCarried out factory work and any other duties required on an occasional basisWorked overtime hours on a regular basis and assisted in other departments

Administrative Colleague Responsible for all orders via on-line shopping, accurately putting them through the tillChecked and processed orders, managed the pickers, and printed customer paperwork ready for dispatchUndertook the balancing of accounts and dealt with the investigation of complaintsIssued refunds while effectively liaising with customers and driversSupported the Transport department, managing the department when requiredAssisted colleagues with picking items during high demandPerformed multi-drop deliveries regularly to meet the needs of the business