Paul Burch Email & Phone Number

Canberra, ACT, AU

Canberra, Australian Capital Territory, Australia

- Developing and implementing workforce strategy to improve operational planning, processes, and outcomes.- Developing and embedding formal training initiatives and strategic workforce planning across the agency with a focus on analytics and insights. - Assisting with the identification of risks and implementation of mitigation strategies.- Partnering with.

Graduated December 2023 - HD AverageContinuing member of the MBA/GMBA Course Advisory Committee

Canberra, Australian Capital Territory, Australia

• Built, developed, and led a diverse and high-performing team through a focus on identifyingadjacent skills, development of domain knowledge, and individual strength development.
• Developed leaders to manage all stores in the ACT through identifying individuals’ leadership strengths, utilising shared leadership principles, and expanding leadership boundaries.
• Quickly led the turnaround of a break-even store into a highly profitable, high-performing business, leading Mitchell to be the most profitable ACT store for both FY 2019/20 and 2020/21.
• Planned and executed strategic change in the workshop business unit, more than doubling capacity while focussing on learning & development. This significantly improved quality, customer service, and profitability, and.
• During peak Covid trade, successfully integrated ecommerce fulfillment, adding a sales channel to the Mitchell store.
• Successfully piloted new corporate POS and ERP systems.

Canberra, Australian Capital Territory, Australia

Explored commercialisation of software developed at Ride 365. Developed product requirements, product roadmap, software, and strategy.

Canberra, Australia

• Planned, built, and evolved a successful multi-channel retail business with a team-wide reputation for quality, stakeholder relationships, and customer focus in a highly competitive market.
• Developed and evolved differentiated workforce plan through identifying gaps and opportunities, mapping core and adjacent skills, deploying adjacent-skill-based recruitment strategies, and developing specialised.
• Built, developed, and led a high-performing and engaged team, managing the full employee lifecycle.
• Developed and evolved strategies across workforce, brand, customer engagement, and product.
• Led the development and evolution of an integrated ecommerce sales channel, including ecommerce product vision, development and evolution of strategy, and management of product roadmap.
• Developed a cloud based (AWS) booking and workshop management system, streamlining workshop processes, growing business, and improving customer communication.

Canberra, Australia

Team leadership and managementCoordination of key external stakeholder groupsSAS ad-hoc reportingData analysisImprovement of data quality and data provision processesExternal stakeholder engagementPreparation of minutes, briefing papers and other departmental material

Canberra, Australia

SAS ad-hoc reporting.Data analysis.Improvement of data quality and data provision processes.Preparation of minutes, briefing papers and other departmental material.

Canberra, Australia

Java development (IBM Rational Application Developer).SAS data integration development.Data analysis and cleansing.Development of internal DI Team quality processes and procedures.

Canberra Area, Australia

Software development team leadership.Requirements analysisSoftware architecture, design, development and maintenance.User interface designDevelopment of software development processes and procedures. Mentoring and training of junior technical staff.Customer liaison and support.Development of pricing models, marketing plans and service proposals.

Canberra, Australia

Requirements analysisSoftware design and development.Leadership of a project team, mentoring and training of junior programmers.Technical support to sales team (client meetings, proposals etc.).

Canberra, Australia

Random Computing Services is a specialist software vendor with a focus on government workflow and diary management systems.