A key member of the Senior Logistics management team, overseeing all areas of the Logistics department. Key responsibilities• Oversee all Import & Export roles to ensure regulations are met and adhered to• Cooperate & provide HM Revenue and Customs with all information needed on regular audits• Due to my extensive knowledge of all the roles within the department I can step in when necessary. • Build and maintain rapport with the Cruise line operators & suppliers • Responsible for Logistics issues for all cruise ships in the USA, Far East & Australia. • Coordinate, plan and arrange transport for deliveries to over 100 cruise ships worldwide within very tight deadlines• Available 24/7 due to worldwide cruise locations/different time zones• Manage a team of 10 people• Provide support and training to the team• Undertake regular one – to – one meetings and appraisals with all staff • Regular reviewing of processes to ensure improvement.

A senior member of a small logistics team with focus on USA, Far East and Australian Logistics functions. In addition to this I provided Import & Export expertise to the team. Key responsibilities• Produce Import documents to bring Duty Suspended goods & Duty Paid stock into the UK • Use NES (New Export System) & NCTS (New Computerised Transit System) for exporting deliveries to cruise ships all over the world. • Adhere to HM Revenue and Customs regulations• Coordinate, plan and arrange transport for deliveries to over 100 cruise ships worldwide within very tight deadlines• Issue delivery paperwork to ship managers to enable 100% stock check upon delivery of goods. • Coordinate extremely high value stock offloads with worldwide customs officials, port agents and transport partners ensuring swift, safe transit using the most cost-efficient options• Daily correspondences with 3PL colleagues who store goods worldwide • Liaise directly with 3PL providers, Customs officials and transport partners over transportation of Dangerous goods.• Provide excellent, professional and friendly customer service to internal and external customers• Build and maintain rapport with the Cruise line operators & suppliersKey achievements/projects• I was the Logistics team leader when we rolled out a new ERP system. I provided training and development for all Logistics and warehouse staff.

A member of the Logistics team, undertaking Import, Export and Administration duties

A Financial Assistant processing invoices, reconciling statement and dealing with supplier’s queries.

Processing all invoices and resolving payment issues.