Paul Conway Email & Phone Number

London, England, Gb

Foster City, California, Us

Reading, Berkshire, Gb

Chief Revenue Officer for one of the world's leading provider of accounts payable forensics software, which enables corporations and government organisations to cut costs, protect working capital, reduce risk and create best-in-class AP.Fiscal has some very exciting plans for the future and with our dedicated team and experienced investors Octopus Ventures and Calculus Capital we look forward to an exciting future of growth. As Chief Revenue Officer I have overall responsibility for growth and retention with direct reports from sales , marketing and customer success. At Fiscal we are on a mission to grow and deliver an outstanding customer experience. Key Achievements:• Achieved the highest company annual recurring revenue (ARR) in 2023 and set the company qtr ARR record in 2024• Directed the team towards surpassing the company’s 2022 total sales record within the first 6 months of 2023 and delivered more revenue in the last 6 qtrs than the previous 14 qtrs• Increased the company’s sales trajectory, by redesigning the sales playbook for new business and account management. • Supporting the organisation’s strategic objectives in growing revenue and improving sales performance by verticalising the go-to-market approach, and product portfolio resulting in tripling our ARR achievement within 12 months of implementation.

Portsmouth, Nh, Us

Senior leadership position responsible for the growth and leadership of all payments, document and partnership teams for Bottomline in the UK and Europe, reporting directly to the MD.Directly responsible for 5 direct line reports and 46 sales people.Leading £16.8 M ARR of new business growth and £89M ARR of retention from net new and account management activities. Focus areas are strategy, growth, sales enablement, sales training, customer retention, and net new customer acquisition.

Portsmouth, Nh, Us

Senior leadership executive at Bottomline Technologies providing ownership, leadership and direction for the creation, growth, strategy and results of the new business and partnership teams at Bottomline Technologies. Direct overall responsibility for the creation, growth, strategy, and results of the new business and partnership teams. Develop and manage strategic partnerships to grow business.• Defined growth strategy, coordinated and executed growth plans, and optimised funnel to meet revenue targets.• Recruited and built the partnership and new business teams within Bottomline to drive towards our growth• Provide executive leadership and advice in the acquisition targets for Bottomline Technologies• Formulate growth plans, commission structures and 3 year strategic planning of commercial activities• Attended several keynote sessions at relevant industry events as the thought leader from Bottomline Technologies

Kuala Lumpur, Wilayah Persekutuan, My

Build, hire and enable a new and existing management team whilst going through significant change management in Singapore, Malaysia and Hong Kong.Drove the company transition from a purely desktop based software to a desktop and cloud based subscription model. This required technology change, revenue change, partner change and culture change throughout the company in the highly competitive landscape of Asia.Found, purchased and commercialised Financio.co for the micro SME category, enabling a cloud based solution catered for Asia to be rapidly deployed into Asia. Relaunched website and transitioned brand change from MYOB to ABSS.Introduced Accumatica CRM enabling the company to fully utilise and monetise the data it has on over 375,000 customers. Redesigned the partner and channel structure.Redesigned company core values and structure Achievements:Drove a team which focused on a purpose driven culture with "Customer first"at the heart of our ethosResponsible for Maybank partnership in Singapore for cloud accounting in Micro SME. This followed with Microsoft , RHB in Malaysia, SingTel telecom in Singapore, DBS in Singapore and other regional Key accountsSecured Microsoft Azure partnership to become the first micro SME cloud accounting product in Malaysia hosted on Azure Winner of the "SME & Entrepreneurship Business Award for Strategic Business Blueprint 2017"

Portsmouth, Nh, Us

Responsibilities: Provided strategic leadership and coaching to the team within Australia & New Zealand.• Enhanced the suite of Bottomline Technologies’ products and services delivered within the Asia Pacific region.• Delivered business growth and P&L management throughout the region in line with Bottomline Technologies’ global strategy.• Designed and implemented the organisational changes required to establish Bottomline Technologies as market leader within the region.Achievements:• Increased Australia & New Zealand revenue by 38% within one year through new business acquisition, contributing to global revenue target of $250 million and also increased net margin from 8% to 39% within 9 months.• Led transformational change within the sales function to create a high performance culture with focus on partner engagement; managed redundancy and restructuring processes to implement a new direct sales team, partner management function and enhanced product offerings; instilled results focus by defining and communicating clear targets and engaging teams in their attainment.• Developed and implemented new information systems to drive operational excellence including Great Plains, webexpenses and Salesforce.com.• Created a partner ecosystem enabling a significant channel and partner revenue contribution.• Improved communication internally and externally with clients and partner.• Won the “Team of the year” award FY 2015 for outstanding revenue and team innovation for the Bottomline group.

Portsmouth, Nh, Us

Responsibilities: Design and implement innovative business development strategies to drive continuous revenue growth in the UK and European markets.• Provide strategic advice and consulting to the Executive team in the formation of business plans and new initiatives.• Enhance organisational capability in regard to new business acquisition.• Implement effective governance structures and systems to drive optimal business performance.Achievements:• Implemented a customer focused sales structure and established a high performing business development function.• Integrated UK and European business units to support promotion of new business approach to document management and payment products.• Consistently exceeded quarterly targets for revenue growth.

Portsmouth, Nh, Us

Responsibilities: Develop Direct Debit’s business structures, systems and financial performance in order to maximise the company value in preparation for sale.• Provide leadership, coaching and direction to a team of 40 employees within the sales and marketing functionAchievements:• Increased new business by 280% within 12 months – delivering highest annual turnover in the organisation’s history.• Tripled the average order value within 12 months.• Increased lead generation by 500% within twelve months through the implementation of referral agreements with key strategic partners.• Successfully launched an innovative new company flagship product “Paycentre”.• Introduced company-wide KPIs to continuously improve business performance through all-employee accountability and transparency.• Enhanced internal sales capability through the delivery of a training program and matrix which embedded sales behaviour discipline and enabled effective evaluation of performance.• Significantly improved compliance and client services through the establishment of a training academy to provide best practice education for direct customers and internal employees.• Re-engineered the remuneration strategy to better incentivise high performance.• Attracting numerous potential buyers and supported the negotiation of the sale to Bottomline Technologies.

Portsmouth, Nh, Us

Develop a strategy to enable growth and prepare the company for sale.Develop a strategy to increase average order value and generate more new business to reduce the dependency on repeat and support revenueReorganise the Marketing, Bank , Training and Sales division to produce a streamline co-ordinated approach to a shared end goal.Fix the incumbent sales mentality to create excellence in salesmanshipIncrease the company's exposure to the media and competitors and improve its marketing presenceEstablish the company as a true software payments specialistDevelop a 5 year plan for the business

Peterborough, London, Gb

Develop and drive sales within the large corporate sector specialising in clients of £100 million plus. The role is a 100% new sales and all leads and opportunities are self sourcedSell and assist in the deployment of complex platform solutions utilising Global Pay (Travelex payments and FX engine)Required to work with multiple internal and external organisations in coordinating resources and schedules, and in resolving sales and technical problems to deliver new business on time and in fullTrack and analyse each sales opportunity, and develop strategies for closing each opportunityDevelop strong working relationships within Travelex departments including marketing, accreditation, legal, trading and compliance in order to deliver a full 360 solution to clients whilst remaining abreast of current market and legal constraints and allowing other areas of the business to understand the impact large clients may have on them

Gonesse, Ile-De-France, Fr

Redesigning and developing all sales functions including maintaining an export department, implementing a Key Account Management structure and recruiting six Field Sales EngineersCreated a commercial support team and outbound call centre to proactively support our commercial initiativesCoordinating all company sales activities as well as managing sales in the West on behalf of the holding company Manutan International including Metro in Ireland and Key Industrial and Euroquipment in the UKFacilitating the delivery of big ticket sales through the new key account management team with future commitments to buy from Key Account customersIntegral in the winning of some large projects including the Wembley stadium refurbishment contractWinning the first ever pan European group innovation award in recognition of consistent business innovation and sales excellence within the 300 million Euro turnover European group.

Gonesse, Ile-De-France, Fr

Driving a team of 4 people to deliver results in a highly competitive marketplaceProactively managed all aspects of the business from Marketing to Sales and was tasked with developing new opportunities and acquiring agents in, Libya, Nigeria, Kazakhstan, and Malaysia. Therefore extensive travel was requiredPlayed a pivotal role in the company being nominated for the 'Best Regional Export Business award by the DCCI'