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Paul D. is listed as Social Media Officer at ScotRail, a with 454 employees, based in Greater Glasgow Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Paul D..
Paul D. previously worked as Customer Relations Advisor/Social Media Advisor at Three. and Various Roles including Bank Teller, Personal Banker, Complaints Officer & System Testing Analyst. at Santander Uk. Paul D. holds Economics, Modern World History from Prior Pursglove College.
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After a successful 27 year career in banking, I wanted a new direction whilst still ensuring it was customer service focused... I chose social media. I've since worked for Three's social media team and now enjoy a fulfilling role in ScotRail's Communications team. I enjoy keeping fit, politics and videogames/technology.
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Glasgow
I provide customer support on ScotRail's social media platforms. In addition I create proactive content to drive engagement with customers and followers on ScotRail's social media accounts. My role in social media also involves writing reports for sharing across the company in relation to data and feedback received into ScotRail's social media accounts.
Glasgow, United Kingdom
Handling social media enquiries on the company's Twitter & Facebook accounts. Also helped customers over webchat with the aim of resolving the customer's complaint or query on the webchat. I also did telephony work, taking customer complaints over the phone with the aim of first time resolution and restoring the customer's faith in the company.
Teesside
I enjoyed a 27 year career in banking. I've had various roles with the company which has helped me to develop excellent customer service skills. I worked in branches from 1988 to 1999 helping with customers with their financial needs. After that I moved into Back Office operations where the roles I did included Complaints Officer & System Testing Analyst. I left in November 2014 to relocate to Scotland where my partner was based to take on new challenges in different fields.
Other employees you can reach at scotrail.co.uk. View company contacts for 454 employees →
Daniel Mcgachy
Colleague at ScotrailPort Glasgow, Scotland, United Kingdom
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Stephen Logue
Colleague at ScotrailKilwinning, Scotland, United Kingdom
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Craig Mcfadzean
Colleague at ScotrailGreater Glasgow Area, United Kingdom
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Ross Pyott
Colleague at ScotrailInverkip, Scotland, United Kingdom
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TS
Tamas Szabo
Colleague at ScotrailUnited Kingdom
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Stuart Wright
Colleague at ScotrailGreater Edinburgh Area, United Kingdom
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Susan Taylor
Colleague at ScotrailHamilton, Scotland, United Kingdom
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Kenny Mcmillan
Colleague at ScotrailGreater Aberdeen Area, United Kingdom
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Henry Marsh
Colleague at ScotrailAberdeen, Scotland, United Kingdom
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Jose Aguirre
Colleague at ScotrailBathgate, Scotland, United Kingdom
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Quick answers generated from the profile data available on this page.
Paul D. works for ScotRail.
Paul D. is listed as Social Media Officer at ScotRail.
Paul D. is based in Greater Glasgow Area, United Kingdom while working with ScotRail.
Paul D. has worked for Scotrail, Three., and Santander Uk.
Paul D.'s colleagues at ScotRail include Daniel Mcgachy, Stephen Logue, Craig Mcfadzean, Ross Pyott, and Tamas Szabo.
You can use AeroLeads to view verified contact signals for Paul D. at ScotRail, including work email, phone, and LinkedIn data when available.
Paul D. holds Economics, Modern World History from Prior Pursglove College.
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