Paul Dugan Email and Phone Number

Principal Quality Engineer in the Repair Global Quality team for Olympus.

Program manager for Medtronic Service/Repair group focusing on New Product Introductions (NPI) within the Cardiac Surgery business.

Technical Service engineering role supporting Field Service of capital equipment for Perfusion medical devices.

Technical Service engineering role who supports Field Service of capital equipment for Perfusion medical devices.

Post-Market Product Assurance engineering role who investigates complaint files and manages risk management documentation.

Small business where i helped homeowners with maintenance and small remodel work.

Manage the quality assurance program for Target brand indoor and outdoor furniture, storage/organization items, and grill and patio accessories. Product assortment includes Target brands Home*, Room Essentials*, and Circo*- Manage Quality Assurance program for furniture vendors which includes: factory evaluation, product inspection and testing programs. Audit domestic vendor's factory quality control systems and conduct inspections at domestic manufacturing facilities.Manage 3rd Party product testing for Target brand products to validate safety, regulatory and performance compliance.- Create/Revise protocols for 3rd-party product testing capturing all relevant Federal and Corporate standards. Harmonize protocols between established 3rd-party laboratories, ensuring consistent testing execution while providing vendors with testing laboratory options- Develop a mold reduction best practice with overseas partners in the areas of factory evaluations, manufacturing processes, transportation.- Collaborate with cross functional teams including: sourcing, merchant, packaging and product developmentInterpret and explain CPSIA, ASTM, ANSI and industry standards to international and domestic vendors

• Quality Management controlling 3rd-party product testing program, validating conformance to regulatory standards for certified models and specialty doors, collaborating with quality technicians to maintain appropriate quality records, factory quality manual and meet with 3rd-party certification auditors.• Led quality project to improve customer interface by redesigning and writing company webpage (ASP.net) allowing customers to explore an on-line catalogue, design and specify custom non-catalog doors and direct order products.• Led Lean Six Sigma project that optimized stile and rail manufacturing process to create continuous flow, control WIP inventory excess and production bottlenecks resulting in 700% reduction in lead time. Led implementation of production plant redesign.• Led Lean Six Sigma project to improve manufacturing process of Heian CNC production line that increased profitability of MDF profile doors and increased production capacity by 500%• Led product development of fire door product line from concept, prototyping, testing, manufacturability, production and release--allowing sales force to introduce whole house door packages to developers and individuals. • Opened US SE markets to exterior door sales by leading product development of Hurricane rated doors. • Created certified fire door frames equal in production cost to standard door frames with double the profit margin.• Product development NFRC and energy star rated specialty doors including: rapid prototyping, manufacturability, feasibility, time-motion and cost analysis• Designed, developed and supported custom CNC software to improve machine efficiency, information integrity and database security--Including programs for Buselatto, Anderson, Heian and Shoda CNC machines• Designed, developed and supported software for designing non-catalog doors, facilitating merchant and manufacturing collaboration, reducing lead time and eliminating process redundancies.

• Conduct ASTM regulatory fire testing for clients manufacturing building products, telecommunication equipment, furniture• Provide Building Code expertise to create clients’ custom testing programs and protocols• Managed forensic re-creation projects in Calorimetry laboratory to analyze outcomes• Reduced amount of time to create reports and improved report templates to interface with clients’ standard office software by developing and supporting custom VB6.0 software to automate test data collection—resulting in same business day documentation.• Improved laboratory quality by creating and supporting custom LabVIEW software increasing user friendliness, measurement accuracy and data precision

• Created certified fire safe product line giving Liberty the ability to attain large sales with Sears and other prominent retailers.• New product development resulting in seven new product lines utilizing: rapid prototyping, manufacturability, feasibility, time-motion and cost analysis. • Created manufacturing production line for new products.• Managed quality assurance of fire safe production by developing fire-testing policies, procedures and standards, writing fire-testing software and acting as company liaison to UL and Omega Point Laboratory.