Paul Fox Email & Phone Number

Knoxville, Tennessee, United States

- Met or exceeded 100% of billable hour quota over tenure- Booked an average of 10 meetings per month with clients to progress projects and forecast upcoming deployments- Managed relationship between external companies and internal teams to implement software process solutions- Received regularly shout outs from owners and leaders for exceptional service- Led automation, process improvement, and efficiency initiatives for the owners' team- Proactively identified and resolved… Show more - Met or exceeded 100% of billable hour quota over tenure- Booked an average of 10 meetings per month with clients to progress projects and forecast upcoming deployments- Managed relationship between external companies and internal teams to implement software process solutions- Received regularly shout outs from owners and leaders for exceptional service- Led automation, process improvement, and efficiency initiatives for the owners' team- Proactively identified and resolved company and client pain points, reducing onboarding and deployment tasks frommulti-day to minutes through touch-free automation- Increased visibility and standardization of security, compliance, and internal systems using automations anddashboards- Developed a new service product for auditing and attesting client security compliance- Standardized documentation and simplified processes resulting in easily monitored, automated workflows- Identified and communicated emerging risks, coordinating with various teams to address issues and documentresponses Show less

Knoxville, Tennessee, United States

- Averaged 126% attainment of billable hour quota over tenure- Over attained floor average billable hour attainment by 125%- Managed client relationship with 12 organizations with 200-2000 users, 50-100 devices, and up to 20 locations- Oversaw customer relationship for accounts spending in excess of $10 million annually- Met on site weekly with clients to ensure routine and deployment timelines were met- Booked an average of 20 meetings per month- Holistically supported… Show more - Averaged 126% attainment of billable hour quota over tenure- Over attained floor average billable hour attainment by 125%- Managed client relationship with 12 organizations with 200-2000 users, 50-100 devices, and up to 20 locations- Oversaw customer relationship for accounts spending in excess of $10 million annually- Met on site weekly with clients to ensure routine and deployment timelines were met- Booked an average of 20 meetings per month- Holistically supported networking infrastructure, security, resource onboarding/offboarding, line-of-businesssoftware, licensing management, and cloud solution migrations for clients, primarily in the medical, financial,manufacturing, and retail sectors- Supported solutions based on industry and government standards, subject to external compliance review- Counseled and supported a new client through a licensing claim, reducing fees by 90% to $500,000+ by achievingcompliance- Managed data resilience and availability programs, preventing the loss of critical data over multiple incidents Show less

Knoxville, Tn

- Led a consulting firm delivering customized technical solutions in networking, cloud SaaS, structured wiring,commercial audio, IoT systems, security, and environmental control systems- Maintained long-term client retention by presenting responsive solutions and customizing services to meet clients'specific needs- Used inventory and time tracking tools, to drive a 30% increase in profitability in three months- Contracted skills specialists for scaling during larger projects… Show more - Led a consulting firm delivering customized technical solutions in networking, cloud SaaS, structured wiring,commercial audio, IoT systems, security, and environmental control systems- Maintained long-term client retention by presenting responsive solutions and customizing services to meet clients'specific needs- Used inventory and time tracking tools, to drive a 30% increase in profitability in three months- Contracted skills specialists for scaling during larger projects (5x-20x on-demand)- Contributed to a 60% year-over-year business increase through ongoing industry training, market research, andcollaboration with business coaches and mentors Show less

Multiple

Bechelor Of Science, Audiology/Audiologist And Speech-Language Pathology/Pathologist

Associate Of Science - As, Avionics Maintenance Technology/Technician