Working as a project manager on various council schemes and lead contact for Best Practice within LCC in relation to project, programme and portfolio management.

Provision of programme office services, across the ICT Development Portfolio. This includes support and guidance on programme and project management processes, procedures, tools and techniques to programme and project managers and their teams.Managing a team that provides a small projects delivery service which defines, documents and carries out small projects, assessing and manages risks, preparing realistic project and quality plans and providing regular and accurate reports to stakeholders as appropriate. Monitors costs, timescales and resources used, and takes action where these deviate from agreed tolerances.

Managed the Programme Office team who provided support to the Corporate Project Management ICT Governance Structure and ensured consistent standards in the way they were managed across ICT. The team also provided a strategic overview of the progress and success of Programmes and Projects, through coherent reporting and management information on ICT Programmes and Projects. Additional services were provided in terms of Programme and Project Support to identified Programmes and Projects across ICT, in relation to business cases, risks, issues and benefits realisation.

Ensured projects followed the LCC Project Management methodology (PRINCE2 based). Undertaking monthly Healthcheck meetings on caseload of Projects and Programmes, identifying areas of concern and recommending corrective action. The Healthcheck report focused on 11 areas (Risk & Issues, Resources, Finance, Planning, Business Change, Supplier/Partnership Management, Benefits Realisation, Training, Governance & Leadership, Configuration & Change and Communication). Compiling Quality Plans detailing the assurance/control activities required to ensure projects and programmes are adequately controlled and managed, and correct level of business, user and technical involvement. Facilitating workshops and presentations on various topics relating to projects/programmes and project/programme assurance. Planning and carrying out Post Implementation Reviews on a range of projects and programmes. Providing advice, guidance and support to Project/Programme Boards, Project/Programme Managers and Project Teams on programme/project related issues. Created a Benefits Realisation Matrix and guidance that later became accepted as Corporate standard.

Supervised a team of officers working on the Revenues & Benefits Project Team. Co-ordinated the activity of the team and in particular, oversaw the production of functionality test plans and scheduling of functionality testing. Also, developed, documents and agreed the controls of functionality testing and monitored progress in preparation for system acceptance. Reported any identified system faults and areas where further Academy consultation was required. Acted as point of contact with ICT Project Team Leader and Academy consultants. Produced weekly checkpoint reports for the Project Manager and attended checkpoint and relevant Project meetings. Ensured effective communication was maintained within the Project Team and with stakeholders outside of the project. Assisted with data Conversion including drawing up plans and monitoring their progress. Provided System Support within the Project Team relating to software and hardware.

Part-time during University holidays.Worked on BBC2 Football Fanzine Show Standing Room Only on a number of series.

Various positions within the finance area. Started as a clerk and left as Senior Assistant in charge of 12 staff on two sections.